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Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one quarter of consumers would switch brands if offered the option of video chat.

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NEWS

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS

Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term, approach to their digital investments.

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Severn Trent adapts to future of work with Citrix

Water company leverages digital workspace solutions to keep employees connected and serving customers from anywhere.

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NEWS

Achab enters UK market

Ambitious growth plan to become the trusted partner of choice for MSPs serving SME customers.

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NEWS

IT spending to grow by over six percent

Worldwide IT spending is projected to total $3.9 trillion in 2021, an increase of 6.2% from 2020, according to the latest forecast by Gartner, Inc. Worldwide IT spending declined 3.2% in 2020 as CIOs prioritized spending on technology and services that were deemed “mission-critical” during the initial stages of the pandemic.

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Report reveals biggest challenges facing MSPs

Partners are worried about competition, revenue growth, profitability, customer acquisition and...

The power of personalised, right-sized IT

Reimagining employee experience, Nexthink empowers organizations to proactively optimize business...

Businesses must embrace the digital workplace or risk being left behind

Digital natives are driving organisational change for greater work/life balance.

The praise penalty: unappreciated women in work 34% more likely to suffer poor mental health

As over two-thirds of female employees feel they deserve more recognition, how can IT companies do...

Modernising offices key to enhancing hybrid work and productivity

72% of employees are positive about returning to the office, but want better-equipped spaces for...

Liberty Global and Infosys expand strategic collaboration

Liberty Global, one of the world's leading converged video, broadband and communications companies,...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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