63% of IT executives say at least a quarter of their employees will continue to work remotely permanently.
Read More
Despite ambition for customer experience success, lack of data and analytics hinders delivery.
Read More
C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.
Read More
Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.
Read More
84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.
Read More
The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).
Read More