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Digital Business

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IGEL helps 4,500 staff from Standard Life Assurance to work from home

‘Office in a Box’ project completed in weeks in light of COVID-19 thereby ensuring customer service responsiveness.

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CBG buils IT infrastructure in four months

SnapLogic’s self-service, low-code platform powers more than 100 integration pipelines, moving gigabytes of patient claims and eligibility data every day for the healthcare startup.

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NEWS

UK organisations rank sustainability above innovation and customer experience

But 95% admit they have not yet completed a review of emissions produced by their IT department and ‘dark’ data remains rife within organisations.

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Security and silos hold back automation initiatives

IT and Business collaboration proves key to overcoming security and integration challenges; Almost 9 out of 10 organizations agree that IT and business alignment has improved in the last 12 months driving faster innovation, together.

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NEWS

Covid - the ultimate digital test?

Rackspace Technology has published the results of a global survey revealing that 2020 drove a large-scale push for application modernization. As organizations scrambled to support fully distributed workforces and securely integrate new cloud-native data platforms and collaboration apps into already complex ecosystems, many cranked their existing application modernization efforts into overdrive.

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NEWS

Significant disconnect between IT and the wider organisation exposed by the pandemic

A longstanding disconnect between IT teams and the wider organisation means that EMEA public services organisations are both failing to adopt new technologies and potentially putting their long-term response to the pandemic in jeopardy, research from Insight has revealed. 71% of such organisations treat IT as a utility rather than a business enabler, and only a quarter (26%) give IT a seat on the board – despite IT’s importance for delivering organisations’ strategic objectives.

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Data-powered enterprises significantly outperform their peers

The roadmap to harnessing data needs to be addressed beyond the technology department, including up...

Company bosses suffer a ‘preparation gap’ which could damage businesses

Research indicates overconfident professional services CEOs could be sleepwalking into reputation...

AI will power 95% of customer interactions by 2025

Businesses must begin adapting to technologies including AI, Virtual Reality, Augmented Reality and...

HCL Technologies expands global partnership with Novo Nordisk

HCL Technologies has been selected to provide global service desk and on-site support to Novo...

Communications chaos?

Research from Maintel reveals extent of unauthorised comms platforms at work and highlights the...

CX decision maker bet big on AI

Latest study from HGS shows 46% of respondents are already implementing generative AI solutions to...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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