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The rise of the employee-centric hybrid workplace

Demand for hybrid working and employment market turbulence are changing the role of the office and the corporate technology environment, as 42% expect to change roles in the next 12 months.

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Soldo boosts secure transactions and customer satisfaction

Continuous runtime application security helps leading fintech company to reduce time spent detecting and remediating critical software vulnerabilities from days to minutes.

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Half of young tech workers have had negative industry experiences

Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.

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BSH Home Appliances Group chooses Twilio

BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this project to help roll out Twilio Flex in several regions, tightly integrating the cloud-based service solution within their customer care journey serving the needs of its customers worldwide.

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HCLTech to supercharge New York Giants and New York Jets fan experiences

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

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Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

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Domo releases 10th Annual “Data Never Sleeps” Infographic

A decade of minute-by-minute data shows 1700% increase in digital engagement on some platforms.

Two thirds of employees are comfortable with their employer monitoring them - if they can see the data

Survey of 1,000 workers by data science company Profusion reveals widespread support for technology...

Majority of UK business executives see the metaverse as an opportunity to ‘move the needle’ on DE&I

As business use cases focus on people-centric applications, best practice in DE&I becomes critical...

The rush to adopt generative AI may have long term repercussions on technology infrastructure planning

New survey also reveals 69% of senior IT leaders, and 66% of CTOs, feel their network...

Alliance seeks to increase IT inclusion

More than 12 leading global tech companies and organisations have agreed to collaborate to increase...

Study highlights homeworking 'threats'

New international study finds inadequate tools, lack of guidance and the proliferation of...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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