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Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.

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Sage leverages Pluralsight Skills

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.

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Colt selects Amdocs

Digitalisation of Colt’s global product and service inventory will bring greater choice, simplicity and automation to its business customers.

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Government unprepared for hybrid challenges

Ivanti has published the results of its Government Cybersecurity Status Report. Ivanti worked with cybersecurity experts and surveyed more than 800 government workers globally to understand the attitudes and actions of government workers when it comes to cybersecurity.

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AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its...

Nearly a quarter of businesses are losing more than £100,000 a year to IT skills shortage

Rising costs of people and technology driving many businesses to adopt managed services.

Colt launches Market Data Monitoring System

New service boosts Colt’s Capital Markets portfolio with improved visibility into market data...

Making moves on the metaverse

Ciena global study explored business professionals’ views on utilizing more immersive and...

Infosecurity Europe 2026: navigating geopolitics and cyber conflict

Infosecurity Europe 2026 will explore the impact of geopolitics on cybersecurity, featuring...

Lack of technology integration a lockdown problem

Digital Business Report shows organisations in the UK are not fully maximising connected business...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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