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Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.

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Sage leverages Pluralsight Skills

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.

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Colt selects Amdocs

Digitalisation of Colt’s global product and service inventory will bring greater choice, simplicity and automation to its business customers.

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Government unprepared for hybrid challenges

Ivanti has published the results of its Government Cybersecurity Status Report. Ivanti worked with cybersecurity experts and surveyed more than 800 government workers globally to understand the attitudes and actions of government workers when it comes to cybersecurity.

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Digital behaviours will stay long past the pandemic

Precisely and Corinium survey 100 CX leaders who say they’re investing in data strategies to...

NTT DATA to provide 'unparalleled' data insights at The 152nd Open

As the official IT provider for golf’s original Championship, NTT DATA will unveil its advanced...

Dell Technologies calls for a sustainable future

Dell Technologies is calling on European governments and the IT Industry to drive progress for a...

MSS Europe 2022 returns to Amsterdam for the fifth year

Now celebrating its fifth year, the Managed Services Summit Europe 2022 (MSS Europe) in Amsterdam,...

Enabling enterprises to achieve Internet Resilience

Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance...

Skillsoft expands technology skilling solution

New research report shows businesses facing a technology skills crisis; enhancements to...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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