NEWS

Investment in Employee experience, Cloud and AI drives improved customer experience

91% of organizations agree better EX will directly affect their net profit; 92% say the same about CX.

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NEWS

Economic uncertainty driving business for MSPs

Kaseya has released its 2023 IT Operations Report, which surveyed over 1,300 technology leaders running internal IT at organizations worldwide in order to get insights on their top priorities and challenges.

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NEWS

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

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NEWS

Next-Generation IX

The world’s leading Internet Exchange operators to introduce new cutting-edge 100G LR-1 technology.

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NEWS

EDF UK selects Dynatrace

Major global producer of low-carbon electricity leverages unified observability and security platform to deliver seamless digital services to its customers.

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NEWS

Failure to modernise limits AI benefits

Organizations are lagging in modernizing legacy apps and data; the study also finds that modernization initiatives lack clear leadership.

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Delivering joint solutions upgraded with generative AI capabilities for critical uses cases.
Tech has the power to empower human staff to improve the customer experience, rather than...
The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...
Key updates allow IT professionals to discover virtual machines, customise cybersecurity training...
Brands must integrate disparate applications, data sources and devices to deliver connected...
Sentiment towards technology warms as COVID-19 forces businesses to go digital.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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