Customer satisfaction rises overall

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

Read More


Red Hat Enterprise Linux 6.6 Beta now available

Red Hat has announced the beta release of Red Hat Enterprise Linux 6.6, the latest version of our Red Hat Enterprise Linux 6 platform.

Read More

New hospital data centre project

Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust awards Secure I.T. Environments.

Read More

End user survey sheds light on the application’s importance

Ninety-four per cent of UK business end users say application performance and availability affect their ability to do their job, while more than one-third contacted IT six times or more due to related problems in the past year alone.

Read More

Unisys wins contract worth up to 28 million dollars

Defense Information Systems Agency selects Unisys to continue supporting the department's enterprise resource planning, systems management and other activities.

Read More

Crestchic, the world’s largest specialised loadbank manufacturer and rental company, has...
New service boosts Colt’s Capital Markets portfolio with improved visibility into market data...
Initiative brings increased diversity and additional low latency connectivity options to...
iPronics, a leading deep tech startup in software-defined photonic engines, has announced a 20M€...
Cyxtera Technologies has integrated AppGate SDP, its software-defined perimeter solution, across...
Move ensures the news organization can support the delivery of digital content to all regions...
Latest Video

Equinix Insider - White Ops President & COO, Eddie Schwartz

Eddie has over 25 years experience in information security, including recent work as the CISO of RSA, the Security Division of EMC, and Co-Founder/CSO of NetWitness.

Read more