Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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OnApp has announced the full integration of SolidFire all-SSD storage systems with the OnApp Cloud...
Extends insight, integration, and ease-of-use for managing clustered and cloud-based IT...
Hortonworks has opened new, larger premises in Albert Quay, Cork, at an opening ceremony hosted...
By offering a combined data analytics platform the alliance partners will support customers on...
Wipro  and Ramot, the Business Engagement Center at Tel Aviv University (TAU), have formed a...
Nigel Beighton, VP Technology, Rackspace – predictions for 2015.
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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