Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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A cultural shift in attitudes to analytics will be essential for businesses to compete in the age...
With services provision expected to outpace the rest of IT in at least the next two years,...
Talend has released a new version of its Talend Integration Cloud , a secure, Integration...
Delivers the industry’s most comprehensive, AI-driven enterprise data catalogue, powered by the...
Collaboration enables organisations to identify risk across the entire business ecosystem and...
Hortonworks and Hewlett Packard Labs are working together to enhance Apache Spark, one of the...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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