Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Innovative Hadoop data platform enables Pico to grow and develop new financial data service...
CentriLogic says that its long term relationship with Teneo that has helped the award winning firm...
In addition to increasing company revenue, increases in profitability per order and average order...
Award-winning ICT services provider PSU Technology Group (PSU), has entered into a new partnership...
Addresses accelerating demand to move to Converged Data Platform.
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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