Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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A global study of almost 2,100 contracts covering deals worth £7.8 billion suggests that...
The world renowned trichologist and hair products company Philip Kingsley Products Ltd has been...
55 per cent of organisations believe Cloud services have enhanced their competitiveness.
Moves from traditional provider to IBM Bluemix to speed application development and delivery.
LeaseWeb, one of the world’s largest hosting brands with more than 60,000 physical servers...
IBM has announced a definitive agreement to acquire Emeryville, CA-based Aspera, Inc....
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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