Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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The assured cloud services provider also reveals huge growth in number of channel partners due to...
Cloud computing continues to dominate banking industry conversations as regulatory pressure fosters...
Die überwältigende Mehrheit (87 Prozent) der Cloud- und Hosting-Anbieter auf dem...
Player and team performance insights help drive competitive advantage.
Digital practice to provide contextual support, best practices and additional services for digital...
With 25 per cent of IT spend now outside their department, CIOs are finding new ways to add value...
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Maximizing Your Quality of Life with Genomic Data

Meet Hakon Gudbjartsson, PhD, WuXi NextCODE CIO, and Data Visionary. Learn how Dr. Gudbjartsson is helping organizations use data to improve the health and quality of life of people around the world.

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