Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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New offering will unite SAP with Google Cloud’s data and analytics technology, making enterprise...
SAS research also identifies strategies to capitalise on this pivotal moment and empower data...
Axminster Tools and Machinery, a family business with over 45 years industry experience, is a...
Google Cloud has kicked off, launching new solutions across its smart data analytics and security...
Alteryx predicts that England will lose to India and Australia will take home the trophy.
Submer Group introduces Rubix, a global AI data centre developer, aiming to meet the rising demand...
Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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