Digitalisation World

Customer satisfaction rises overall

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage Storage + Servers Storage Technology

Customer satisfaction drops as customer service agents more frequently use apologetic or polite vocabulary in a conversation, while customers benefit by being polite themselves, according to findings of the quarterly Zendesk Benchmark report released recently.

Published in Cloud + MS Compliance/Governance/Risk Management Datacentre + Network Security Identity/Access Management Infrastructure Security Security + Compliance Security-as-a-Service Storage

Dell Software survey shows nearly 100 percent of respondents in finance, retail and healthcare industries are worried about capability to meet compliance objectives.

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Management Platform Security Software Storage Storage + Servers Storage Technology Virtualisation

Platform9 has emerged from stealth and unveiled its SaaS platform that transforms an organization's existing servers into an AWS-like agile, self-service private cloud within minutes. The platform significantly reduces the operational complexity for IT and offers single pane of glass management of Docker, KVM and VMware vSphere. Platform9 is currently in beta with a dozen mid-to-large sized organizations.

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage Storage + Servers Storage Technology

Scalr has announced the release of Scalr Cost Analytics. Scalr Cost Analytics will enable a broad group of stakeholders within an enterprise to understand and analyze the costs associated with using cloud computing resources. This set of features addresses a growing need for IT operations and development to work with financial managers to proactively understand spend, optimize usage and in turn enforce budgetary decisions and controls on cloud infrastructure.

Published in Cloud + MS Colocation/Hosting Compliance/Governance/Risk Management Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Security + Compliance Software Storage Storage + Servers Storage Technology

The EU General Data Protection Regulation is expected to be passed this year and take effect in 2015 but new research from cloud visibility and enablement company, Skyhigh Networks, suggests that only 1 in 100 cloud providers meets these requirements to date.

New IBM SyNAPSE chip could open era of vast neural networks

New chip with brain-inspired non-von Neumann computer architecture has one million neurons and 256 million synapses.

Accelerate sequencing service time to results from days to hours

Public Health England (PHE) is pioneering a next-generation, centralized sequencing service to...

New CTO appointed at Timico

Kevin Linsell brings wealth of expertise and customer experience in new era for the company.

Back-end integration and security top challenges for the Mobile Enterprise

Survey reveals 70 per cent of organisations plan to embrace the Internet of Things.

Ingram Micro Cloud makes it even smoother for the channel to drive sales in the Cloud

Ingram Micro Cloud adds a raft of new technologies, programs, and vendors following the UK Cloud...

Arcserve expands Cloud Service

Arcserve Cloud ensures end-to-end data protection and offers valuable DRaaS Opportunity.

“Not an actual cloud” and other myths about cloud

Thoughts from Aidan Simister, director of sales, Intermedia.

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