Digitalisation World

Barracuda MSP warns about change and unrealistic customer expectations

Published in Cloud + MS Infrastructure Platform Security Storage

The MSP business is a fast-changing moving target and though it is optimistic, MSPs are facing several new challenges. Jason Howells, director of the international MSP business for Barracuda MSP presented at the European Managed Services and Hosting Summit in Amsterdam last week, based on his MSP Day research and with some insights into the state of the market. One of the things that came out quite strongly was how fast things are changing. IT Europa's John Garratt caught up with him.

NEWS

European managed services event shows new customer relationship focus

Published in Cloud + MS Colocation/Hosting Infrastructure Platform Security Storage

The third annual Managed Services and Hosting summit, held recently in Amsterdam, revealed a sector revelling in its success, but being pulled in multiple directions. Several surveys discussed for the first time at the event point to continuing growth in what is a maturing industry, but issues remain on customer relationship management, security and a lack of skilled resources.

NEWS

Alibaba Cloud expands offerings for EMEA partners

Published in Cloud + MS Infrastructure Platform Security Storage

Company empowers partners in New Retail and cross border business capabilities to achieve global business success.

NEWS

LogRhythm releases cloud-based NextGen SIEM Platform

Published in Cloud + MS Datacentre + Network Security Security Security + Compliance Security-as-a-Service

With LogRhythm Cloud, security analysts get the full analyst experience of an award-winning platform with the benefits of Software as a Service (SaaS).

NEWS

Baker McKenzie selects iManage Cloud

Published in Cloud + MS Platform Security

Combining secure information governance and collaboration to transform the firm’s operations for 13,000+ users across six continents.

NEWS

Managed Services & Hosting (MSH) Awards 2019 recognise excellence

Published in Cloud + MS Infrastructure Platform Security Storage

IT Europa and Angel Business Communications will stage the Managed Services & Hosting (MSH) Awards 2019 in London on 18 September 2019. Now in their second year, the Managed Services & Hosting Awards have been designed to recognise excellence in Managed Services - now the fastest moving, most dynamic and innovative sector with the Information Technology and Telecommunications industries.

Cloud providers not doing enough to support customers migration to the cloud

Enthusiasm for cloud continues with 90 per cent satisfaction rating and 70 per cent of IT leaders...

If it exists, encrypt it

CipherCloud VP sees one clear solution to the threats to data security in the cloud underlined by...

Tier 3 forms foundation of CenturyLink Cloud, new Seattle-based Cloud Development Center

CenturyLink, Inc. has announced the acquisition of Tier 3, an innovative provider of public cloud...

Claranet sets the stage for Richmond Events

International events company finds additional flexibility with managed services suite.

Infosys expands partnership with Microsoft

Infosys to set up centre of excellence for Microsoft Azure Machine Learning.

Private equity specialist leads acquisition charge at hosting firm

UKFast appoints ex-LDC Catherine Houghton to accelerate growth.

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