Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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The Finnish Transport Safety Agency, Trafi, will purchase information system services from...
Nigel Beighton, VP Technology, Rackspace – predictions for 2015.
110 official partners across the EU have joined one-stop shop for cloud services.
AT&T and VMware, Inc. will deliver highly secure, flexible bandwidth, low latency private cloud...
Complexity expected to grow in 2015 as IT budgets rise while IT departments feel a hiring squeeze.
The increasing demand for the provision of IT and Telecoms as a managed service is revolutionising...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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