Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Expansion of managed services portfolio to enable operational efficiency and business...
Lack of time and accessibility massive barrier to entry.
New Google Compute Engine N2D virtual machines (VMs) based on 2nd Gen AMD EPYC™ processors...
The U.S. Department of the Interior has selected Verizon to participate in a $10 billion, 10-year...
More than half of respondents have 100% of their infrastructure in the cloud; IT playing an...
Oracle and NetSuite announced a strategic alliance focused on plans to deliver integrated HCM and...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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