Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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According to the SolarWinds IT Trends Report 2016, only 7 percent of IT professionals across...
DataCentred will broaden its own range of services to include data backup, rescue, recovery and...
Commerce and high tech organisations can enjoy improved performance, observability, and real-time...
With plans for roll-out of unified communications and business intelligence.
Contract extension to provide full managed service and support remote working during COVID-19.
Leading financial institution forms strategic relationship with AWS to drive innovation and deliver...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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