Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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The IBM Ecosystem Unit of HCL will help clients leverage IBM Cloud capabilities to transform...
The average hourly price for the typical Web application is $2.56, with the hyperscalers slightly...
Leading data centre and cloud service provider Proact has helped domestic and international law...
The State of Texas has replaced its legacy procurement systems with NetSuite SuiteCommerce as the...
The board of OpenCloud Connect (OCC), the open source movement which is the driving force behind...
Oxfam, the international agency which works to fight poverty, will use Fanatical Support® for...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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