Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Nearly 80% of UK small to medium sized (SME) businesses have a positive relationship with their IT...
Global outsourcing market revenue will grow just four percent by 2014, predicts Ovum, reaffirming...
Cobweb Solutions has qualified as a member of the Microsoft Cloud Accelerate program by...
Avant's portfolio of leading edge technology providers just got a little bigger.
Avnet has launched its EMEA Avnet Cloud Marketplace in the UK and France.The Marketplace offers...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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