Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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£4m investment to support on-going growth of rapidly expanding UK SME.
Retail giant looks to provide better response options to the millions of customer calls received...
There is no better way to understand trends in any industry than by going directly to those...
Citrix is enhancing the ability of its customers to power digital transformation and implement...
Interconnection boosts managed cloud services driving production, post-production and content...
CSP re-certifies against the Cloud Industry Forum Code of Practice.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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