Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

Read More





Amazon Web Services (AWS) Direct Connect is now live in South Africa and located at Africa’s...
New data from Synergy Research Group shows that across seven key cloud service and infrastructure...
This recognition reflects the company’s commitment to maintaining its ‘Extra-Mile’ support...
Insight from Allan Leinwand, VP and CTO, cloud platform and infrastructure at ServiceNow, on the...
Atos has dramatically expanded its portfolio of cloud services on the fourth iteration of the UK...
Survey shows trend of “bring your own device” is quickly altering the enterprise IT...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

Read more