Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

Read More





By Russel Ridgley, Solution Architect at Pulsant.
Israel's leading cloud hosting and international telecommunications provider teams with...
Survey shows nearly three-quarters fear a second lockdown; Revenue and M&A interest dip amid...
Seasoned marketers to offer support to CIF’s membership community to assist with their cloud...
Capita plc (Capita) has secured a £5.9m four-year contract with Bolton at Home, with the optional...
Leading global airline carrier accelerates its digital transformation by moving to AWS for greater...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

Read more