Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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‘Guide not prescribe’ stance by SRA is increasing confidence in cloud computing.
Nearly 80% of UK small to medium sized (SME) businesses have a positive relationship with their IT...
New survey highlights how aligning cloud transformation with core business planning leads to...
Tieto has signed a comprehensive agreement with Region Sk?ne to deliver complete IT services...
Etera, a Finnish mutual pension insurance company, and Tieto have entered into an agreement for...
IT departments inviting service ‘blame game’ while significant financial waste increases...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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