Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Redcentric has won a major two-year contract with the Legal Aid Agency (LAA), worth in excess of...
Navisite cloud infrastructure will host Deltion’s multi-tenanted CarrierNet application...
Historic agreement expands access to DELFI cognitive E&P environment to address customers’...
Long-term customer migrates from colocation to managed hosting as it extends service offering.
Emphasises DataCentred’s success on GCloud and readiness to deliver in the public sector.
Analysts predict the rise of cloud services brokers.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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