Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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53 per cent of organisations now see where data is held as a key decision factor.
Global arbitration firm Three Crowns LLP has gone live on a hosted desktop solution delivered by...
Every business can take full advantage of cloud but each should consider their ICT options...
Reduced ICT adoption leaves mid-sized businesses trailing large enterprises in productivity.
New research suggests IT decision makers like to go it alone when making purchasing decisions.
Independent pension group deploys Citrix technology to enhance productivity and improve user...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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