Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

Read More





Wipro has joined Oracle’s newly announced Oracle Cloud Managed Service Provider (MSP)...
Dimension Data accelerates the development of a true VCaaS offering.
White paper spells out challenges and priorities for action.
IBM says that Bluemix, the company’s open cloud development platform, is now generally...
Rackspace has introduced a new, enhanced version of Compass™, part of the management tooling...
There are significant variations in the way that county councils use and ensure the availability of...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

Read more