Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Abiquo to help service providers profit in the face of Amazon and VMware’s vCloud Hybrid...
Latest platform release expands support of business resiliency applications, adds application...
VMware frees access to VMware Tanzu platform with new VMware Tanzu Community Edition, allowing...
Cloudant has announced $12 million in series B funding from Devonshire Investors, the private...
Platform enables shared services team to improve service delivery throughout the agency.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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