Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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The shift from on-premise to AWS allows BFC to focus on service delivery instead of managing IT.
Oncore IT, a London-based SMB focused Cloud services provider, today announced that it has...
Tieto has signed an agreement with leading Nordic metals company Boliden to deliver an End User...
The industry body announces partnership with Clover Index to help users get the best comparison of...
Increased load from significant growth in global digital operations notable from summer 2020.
Flexiant offers service provider market a one-stop shop of cloud resources from various sources.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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