Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Audley Retirement, which develops and manages luxury retirement villages has taken an innovative...
Industry remains highly concerned that a dominant vendor should never be allowed to have control of...
But end users must assume ultimate responsibility, warns CIF.
Cisco has announced a new Cisco Desktop® as a Service (DaaS) solution, which adds highly agile,...
Nine in 10 firms believe cloud service providers have accountability for data security.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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