Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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New use cases for IT Operations leverage artificial intelligence to improve agility and efficiency.
A step change in digital technology investment is predicted this year after Virgin Media Business...
Cloud-based web hosting, backup and security applications see strong adoption levels as IT...
Cloud pioneer expands global infrastructure footprint with the new AWS EU (Paris) Region,...
A comprehensive approach with visibility and control over cloud infrastructures can result in more...
Red Hat, Inc. and eNovance are collaborating to deliver OpenStack implementation and integration...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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