Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Sainsbury’s, Volkswagen, and Fidelity International among European businesses working with...
Most innovative Cloud providers, products and projects selected from record number of entries.
 IT outsourcing increases as organisations test new technology as economy improves.
One of the global leaders in fuel forecourt convenience retailing, EG Group (EG), will further...
With AppDynamics European SaaS, European enterprises can drive their business performance with...
Strategic partnership will enable customers to transition their business to the Cloud securely and...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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