Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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As business and IT finally align on security priorities, companies throw technology at issues,...
It sounds suspiciously logical, and very, very sensible, but the revelation that Channel...
IT Europa and Angel Business Communications have launched the Managed Services & Hosting (MSH)...
Customers benefit from interconnections with multiple cloud platforms to build their hybrid IT...
Red Hat, Inc. and eNovance are collaborating to deliver OpenStack implementation and integration...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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