Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Xchanging leads partnership that will see Airport mobilise its workforce, improve passenger...
Amazon Web Services and SUSE expand relationship to enhance customer support experience andenable...
ConnectWise has given details of its pending acquisition by Thoma Bravo, LLC, a leading private...
Cloud computing market in China and India is expected to triple to over $2.4bn by 2020.
AWS Key Management Service gives customers centralized, secure control over the encryption keys...
Acquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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