Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Cybersecurity must be considered at all points of a cloud migration.
CIF findings show need for transparency in evolving IT infrastructure.
As more companies turn to the cloud for the agility and innovation it offers, they’re also...
Enterprises embracing hybrid cloud, but need better visibility and security management processes to...
Combined offering brings leading spend optimisation for software, hardware, SaaS, PaaS and IaaS...
Nine in 10 firms believe cloud service providers have accountability for data security.
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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