Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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53 per cent of organisations now see where data is held as a key decision factor.
The online network will connect partners to the tools and knowledge needed for success.
IT departments must free themselves from the pressures of tactical necessities before they can be...
New version of enterprise cloud management software delivers security, compliance and performance...
Claranet report finds half of businesses under-prepared for effective cloud service integration.
East Sussex Fire & Rescue Service (ESFRS) and telent Technology Services Limited have...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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