Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Feedback from major UK public sector customer aids refinement.
Leveraging data virtualisation to create a responsive logical data warehouse can help organisations...
ConnectWise has acquired Perch Security and StratoZen. These acquisitions establish ConnectWise as...
New AWS OpsWorks for Puppet Enterprise gives companies a clear path to automate operations in the...
The CenturyLink Cloud platform has been selected by Israeli managed services provider EXPIM to...
Two-year contract extension with Adapt underpins Cubic’s work on Transport for London’s...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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