Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

Read More





Joint intelligence paper on Cloud Assurance considerations for businesses.
API-driven bare-metal servers can be spun up as quickly as VMs, providing the agility of...
Retail giant looks to provide better response options to the millions of customer calls received...
Sungard Availability Services has played a critical role in enabling Ireland’s largest online...
Managed IT services specialist Quiss Technology has added Debenhams Ottaway Solicitors (DO) to...
CloudJumper, a Workspace as a Service (WaaS) platform innovator for agile business IT, has...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

Read more