Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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First-quarter combined ACV, though flat sequentially, falls 20% year-on-year, to ˆ3 billion.
Managed Services providers have to take some tough decisions in order to avoid being pulled in all...
CloudJumper, a leading Workspace as a Service (WaaS) platform innovator for agile business IT and...
Virtualisierung umfasst unterschiedliche technische Konzepte und ermöglicht es,...
Hewlett Packard Enterprise has introduced its open, cloud-optimized storage server, making HPE...
Exponential-e extends IT infrastructure out of the studio so Jellyfish Pictures can deliver faster...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

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