Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

Read More





Leading retailer using SureCloud solution to manage its Cyber Security governance and compliance...
Insight from Allan Leinwand, VP and CTO, cloud platform and infrastructure at ServiceNow, on the...
NTT Communications announces global agreement with law firm King & Wood Mallesons.
Calligo says that all data held in its cloud-based services is 100% encrypted. This is a first for...
Cloud platforms allow secure access to data from anywhere in the world, but can the location of the...
One of the global leaders in fuel forecourt convenience retailing, EG Group (EG), will further...
Latest Video

Security considerations for private Cloud

Cybersecurity today can feel complex, especially if you are moving to or managing cloud security. But it doesn’t have to be. Hear from Rackspace Principal Architect, Luke Huckaba, as he explains some of the major concerns around Private Cloud and Security, and how Rackspace is helping to solve these issues both internally and for customers.

Read more