Digitalisation World

Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Published in Cloud + MS Colocation/Hosting

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve. Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.

Published in Cloud + MS Colocation/Hosting

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

Published in Colocation/Hosting Digital Business Infrastructure Infrastructure Networking Platform Security Server Technology Storage Storage Technology

Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

Published in Cloud + MS Colocation/Hosting Infrastructure Platform

Leading automotive diagnostics company fuels international business growth with network and cloud services from Interoute.

Published in Cloud + MS Platform

Sexual abuse and rape prevention charity Safeline selected SRD Technology UK and NaviSite to deliver Desktop-as-a-Service (DaaS) and cloud based telephony services.

Published in Cloud + MS Colocation/Hosting Platform

INTERXION HOLDING NV says that customers can now access Microsoft Azure and Office 365 via ExpressRoute from its London campus. Interxion’s customers in London can now benefit from improved security, reliability, throughput and performance when accessing Microsoft Azure and Office 365.