Digitalisation World

Callstream gears up for fast business growth

Published in Cloud + MS Infrastructure Management Storage + Servers

Sunrise Software’s flagship Customer Service Desk software Sostenuto has been selected by Callstream, a specialist provider of innovative solutions for the UK’s call centre market. Sostenuto is used throughout the business by virtually every division within the company for all Customer information, and has enabled Callstream to successfully manage the sales pipeline, leading to increased sales and margins.

Published in BC/DR Carriers + Service Providers Cloud + MS DC Facilities + Colo Device Security Flash Infrastructure Infrastructure + Hardware Management Networking Networks + Telecoms Security + Compliance Server Technology Software Defined DC & Storage Storage + Servers Storage Technology Virtualisation Wireless

Introducing the UK’s most technically competent “third party” service organisation with expertise across 55 vendors including legacy, end-of-life and mainframe systems.

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage + Servers Storage Technology

Research project to use crowd-sourcing tools to better understand and improve urban traffic infrastructure.

Published in Cloud + MS Colocation/Hosting Data Analytics DC Facilities + Colo Design + Optimisation Infrastructure Platform Security Software Storage + Servers Storage Technology

Improves administrative tools, enhances user experience and delivers new partner resources.

Published in Cloud + MS Colocation/Hosting Data Analytics Software

As part of Microsoft’s national cloud initiative to accelerate the offering of more secure cloud services to UK customers, applications such as Microsoft Exchange, Sharepoint and Lync will be made available to customers via Capita Private Cloud, which was launched in September.