Blending CRM into Service Desks

Service desks are, in practice, the focal point of dealing with customers, so in the view of Sunrise Software, that makes the right focal point for a platform model that includes CRM

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Intermedia targets EMEA partners

The cloud service provider sees building a broad partner as key to building an EMEA empire

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Finding hashtag vulnerabilities

There have been some spectacular hacking attacks recently that have started with hackers finding a poorly defended machine in a network, so CyberArk is now aiming to plug the hole

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Time to get agile in a Cloud-based Office

Offering a range of benefits, Office 365, Microsoft’s Cloud-based business software is proving to be a powerful tool for SMEs seeking a more agile approach.

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Kiddicare ends tape backup challenges

Active8IT has deployed Asigra Cloud Backup™ at Kiddicare (www.kiddicare.com), a leading parent and baby equipment retailer. Kiddicare selected Asigra to address its management and data growth challenges with a more user-friendly solution that would scale easily over time and provide peace of mind with offsite data recovery.

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Novell receives PinkVERIFYcertification for Novell Service Desk

Novell to demo Service Desk with its new ITIL certification at Pink Elephant 2014.

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Helping customers plan for software failure, data loss and downtime.
Great strides are being made toward cloud adoption, with over half of public services using hybrid...
Palo Alto Networks has introduced Prisma™ Cloud 2.0 which includes four new cloud security...
The partnership enables a unique data protection solution that protects and migrates IBM i data in...
Recently there has been an upward trend in the usage of managed service providers (MSPs). Up...
HealthStore® in the Cloud offers hospitals a smooth transition of patient and administrative data...
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Solve 2015: London - Andy Williams, Rackspace

Solve London - How Great Support Matters in a SaaS World.

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