Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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New survey from Host in Ireland indicates 96% of data centre ecosystem companies are optimistic...
For anyone trying to understand how the data centre and its contents (facilities and IT) needs to...
Managed services provider (MSP) Claranet has appointed Ian Furness as the Operations Director...
Lemongrass, the leader in helping enterprises migrate and run their SAP systems on Amazon Web...
Node4 has announced a major enhancement of its cloud service infrastructure by rolling out EMC®...
The move reinforces Claranet’s strategy and the ambition to become a recognised global player...
Latest Video

The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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