Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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Oncore IT has renewed a three year contract with 29 Bedford Row Chambers, a London set of...
Cloud computing has revolutionised the way many businesses manage their day to day IT activities,...
When Shangri-La Hotels and Resorts, one of the world's premier hotel companies, needed to...
Virtualisierung umfasst unterschiedliche technische Konzepte und ermöglicht es,...
Securstore has been chosen by the Fantasy League to protect its business data. Having been...
Monaco Telecom, Cable & Wireless Communications’ Monaco business, has been chosen to...
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The most secure data centre in Scandinavia?

Hidden deep in a mountain, Green Mountain’s data centre is cooled by the cold waters of a Norwegian fjord. Working with nature, Green Mountain is saving energy and protecting the environment — leading the way to cutting data centre energy use by a third.

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