The next wave of automation is entering the enterprise by means of ‘virtual colleagues’. Software robotic solutions are improving our internal processes and enhancing our human workforce, freeing them of low-value repetitive tasks in order to focus on creative and high-value tasks.
Read MoreWith Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season. Black Friday is in effect an American import, and it marks the end of the Thanksgiving celebrations in the United States, while acting as a huge retail sales opportunity for retailers. By Graham Jarvis,...
Read MoreWith employees working longer hours despite falling productivity levels, most people now see Artificial Intelligence as a way to improve workplace output.
Read MoreRainbird, the award-winning AI-powered automated decision-making platform, has been deployed by global accounting firm Grant Thornton to automate the assessment of Research & Development (R&D) tax claims to HMRC.
Read MoreNew research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots.
Read Mores.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer satisfaction – and prepare for upcoming virtual reality projects.
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