Expert Opinions

Slow Data Kills Business

Published in Infrastructure Networking Networks + Telecoms

More and more businesses today are looking to extract insight from the data they have access to in as near real-time as possible. They are looking to rapidly gain the insight and intelligence they need to drive optimum customer experiences; faster time to value and a competitive edge. By Jeff...

NEWS

How can a CDO tackle conflicting data demands?

Published in BC/DR Compliance/Governance/Risk Management Security + Compliance Storage + Servers Storage Technology

The role of a chief data officer (CDO) has changed significantly over the past decade. Ten years ago, the job title was, more typically, data processing manager or head of data processing, and the job itself tended not to be recognised as a driver of added value. By Ken Mortensen, Data Protection...

NEWS

Why your business needs a Chief Junk Officer

Published in Digital Business

In your business, what happens to your old machinery when it needs replacing? What do you do with out of date technology when a new piece of kit becomes available? By Alan Bell, UK MD of Troostwijk Asset Management.

NEWS

Busy Santa Looks to Live Chat and Chatbots for Better Customer Service

Published in AI Robotic Process Automation

With Black Friday arriving a month ahead of Christmas, and with retail industry analysts saying that UK consumers are expected to spend £2.5bn online, Santa Claus is looking closely at the trends and planning ahead to ensure that he can meet customer demand during the December festive season....