Expert Opinions

Three strategies to create a customer centric culture and build a loyal customer base

Published in AIOps Digital Business Everything AI

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

Published in AI AIOps Everything AI Machine Learning

By Gaurav Bajaj, Vice President at Secondmind.

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Why Intelligent Automation is an Absolute Must

Published in AI AIOps Everything AI

By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems.

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It’s now or never for more perfect software

Published in AI AIOps

By Greg Ouillon, CTO at New Relic.

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Five considerations to ensure your IoT rollout is managed effectively

By Stefan Spendrup, Vice President of Sales, Northern and Western Europe at SOTI.

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Anatomical Adventures in VR: University’s Science Visualizations Tap NVIDIA CloudXR and 5G

By Greg Jones, senior manager of global business development for XR and product manager of CloudXR...

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RPA — a high-quality solution for repetitive tasks

For nearly every organisation, data is now the lifeblood of their business. By Tim Hood, Associate...

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Gamification, AI, VR & Smart Watching: the revolution in content interaction

By Oliver Botti, Strategic Marketing and Innovation Executive Director at Fincons Group.

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What is full stack automation?

By Tyler Constable, Director of Engineering, Avantra.

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How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

NEWS

2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not...

Interview with Panduit at DCW 2026

Data Centre World 2026

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry....

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

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Check Point launches AI defence plane for enhanced security

Check Point introduces the AI Defense Plane to safeguard enterprises as AI systems advance to autonomous roles in business.

Next-gen collaboration: enhancing Vodafone's cable network

HUBER+SUHNER and Aurora Networks collaborate to enhance Vodafone’s cable network with next-gen Remote PHY solutions and Distributed Access Architecture in Germany.

WatchGuard expands network detection and response capabilities

WatchGuard Technologies introduces expanded NDR solutions for enhanced threat detection, offering scalable protection for SMEs and MSPs.

Canals introduces enhanced AI solutions for wholesale distribution

Canals has launched AI tools designed to support processes across wholesale distribution, including sales, customer service, and accounting.

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