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Expert Opinions

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Three strategies to create a customer centric culture and build a loyal customer base

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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NEWS
Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

By Gaurav Bajaj, Vice President at Secondmind.

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NEWS
Why Intelligent Automation is an Absolute Must

By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems.

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NEWS
It’s now or never for more perfect software

By Greg Ouillon, CTO at New Relic.

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Five considerations to ensure your IoT rollout is managed effectively

By Stefan Spendrup, Vice President of Sales, Northern and Western Europe at SOTI.

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NEWS
Anatomical Adventures in VR: University’s Science Visualizations Tap NVIDIA CloudXR and 5G

By Greg Jones, senior manager of global business development for XR and product manager of CloudXR...

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NEWS
RPA — a high-quality solution for repetitive tasks

For nearly every organisation, data is now the lifeblood of their business. By Tim Hood, Associate...

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NEWS
Gamification, AI, VR & Smart Watching: the revolution in content interaction

By Oliver Botti, Strategic Marketing and Innovation Executive Director at Fincons Group.

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NEWS
What is full stack automation?

By Tyler Constable, Director of Engineering, Avantra.

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How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

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NEWS
2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

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Videos

Interview with Tudertechnica at DCW 2026

Data Centre World 2026

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

Why collaboration is driving innovation in the future of IT services

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open...

From remote access to real control: how MSPs are rethinking security and operations

In this interview, Francisco Ordillano, Founder (DE) & Founding Partner (UK) at CyberPlus, discusses why secure remote access has become a critical control point for modern organisations. He explores how...

News

Backing up for the future: insights from the Keepit annual data report 2026

The Keepit Annual Data Report 2026 highlights shifts in data recovery practices as companies rely more on SaaS platforms.

LevelBlue & SentinelOne forge alliance for enhanced security operations

LevelBlue has partnered with SentinelOne to deliver AI-driven security solutions, aimed at enhancing detection and response capabilities.

Introducing Argos99, Fenix24’s new SaaS platform for cyber resiliency

Argos99, launched by Fenix24, is a SaaS platform designed to support cyber resiliency and operational readiness for enterprises.

Arrow Electronics partners with Dataminr to enhance real-time intelligence distribution

Arrow Electronics expands its security portfolio across EMEA by partnering with AI-leader Dataminr, offering enhanced intelligence solutions for channel partners.

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