NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

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NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

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NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

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NEWS
The Competitive Advantage of Engaged and Connected Employees

By Tor Stenbakken, Director of Learning and Organizational Development, Four Winds Interactive.

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Videos

Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...
Ryan Parker, Phononic's President & COO, discusses the data centre thermal management challenge, the company’s GPU HBM cooling solution and introduces the idea of Thermal Fabric, a real-time thermal control...
Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...
As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

News

Qatar’s Doha IX and DE-CIX have expanded their collaboration to improve connectivity between local and international internet exchange networks.
AtlasEdge announces the new LEV002 data centre in Leverkusen, enhancing its presence and capacity in Germany's Rhineland region.
ServiceNow’s planned acquisition of Armis aims to expand its market position and add capabilities in real-time cyber asset protection and risk management across sectors.
Cisco has announced its Sovereign Critical Infrastructure portfolio targeting organisations in Europe, the Middle East, and Africa.