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Expert Opinions

NEWS
WHAT’S YOUR DATA WORTH?

Valuing data like any other asset would make it work better for business. By Herman Heyns is Co-Founder and CEO of Anmut.

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Resilience in the face of adversity: Driving business success with CX maturity

By Peter Lorant, Chief Operating Officer at Zendesk.

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NEWS
Understanding legacy infrastructure by looking at the Egyptian pyramids

When you look at the Saqqara Necropolis, the oldest of Egypt’s pyramids, do you immediately discard it as an irrelevant relic? Not at all. You admire it for the architectural skill involved in its construction, and the story behind its eternal beauty. By Marc Zottner, Field CTO, VMware Tanzu.

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NEWS
To realise transformation requires a cultural change

For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity undoubtedly played a big role in his success. By Carsten Rust, Senior Director Digital Transformation EMEA, Pegasystems.

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NEWS
Three tips for creating outstanding digital customer experiences

By Greg Ouillon, Chief Technology Officer EMEA at New Relic.

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NEWS
Test, test and test some more – The importance of DR testing!

By Justin Augat, VP of Marketing at iland.

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NEWS
Accelerating MLOps requires a mindset shift

There aren’t any hotter topics in the software development world than machine learning...

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NEWS
Your users have moved, but you still need network monitoring because your Infrastructure hasn’t

Remote working is here to stay - maybe not as widespread as it is today but at a much higher rate...

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NEWS
Enterprise multi-cloud: what needs to change in 2021

In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a...

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NEWS
Driving digital transformation through disruption

The COVID-19 pandemic is one of the biggest business disruptors in history. Every company, in some...

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NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the...

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NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise...

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Videos

AI in action: applying probabilistic thinking to enterprise workflows

Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...

Orchestrating a renewable future

Wannie Park, CEO/founder of LG NOVA-backed PADO, an intelligent energy orchestration platform for data centres, discusses the power consumption pressures of the data centre sector, with renewables offering a...

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

Redefining the battery blueprint

Mike Nagus, CEO of LiNova, a battery tech company, talks backup power infrastructure, UPS and battery technologies – comparing and contrasting traditional approaches and solutions with some of the emerging...

News

How AI connects workflows: insights from Zapier’s automation analysis

Zapier's research reveals the potential of AI-powered systems in business operations, highlighting lead management, content creation, and effective data organisation.

Pilot Photonics and Finchetto collaborate on next-gen data centre switches

Pilot Photonics collaborates with Finchetto on fully optical passive network switches, aiming to reduce data centre power use and improve performance.

Gamma Regional Forums 2026 highlights partner strategy and AI initiatives

At Gamma’s Birmingham Regional Forum 2026, partners explored AI, CX, and portfolio updates focused on service delivery and growth.

CrowdStrike Falcon aims to enhance AI governance and endpoint security

CrowdStrike introduces updates to its Falcon platform, extending AI security and governance across endpoints, cloud, and SaaS environments.

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