Expert Opinions

Three strategies to create a customer centric culture and build a loyal customer base

Published in AIOps Digital Business Everything AI

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

Published in AI AIOps Everything AI Machine Learning

By Gaurav Bajaj, Vice President at Secondmind.

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Why Intelligent Automation is an Absolute Must

Published in AI AIOps Everything AI

By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems.

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It’s now or never for more perfect software

Published in AI AIOps

By Greg Ouillon, CTO at New Relic.

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Five considerations to ensure your IoT rollout is managed effectively

By Stefan Spendrup, Vice President of Sales, Northern and Western Europe at SOTI.

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Anatomical Adventures in VR: University’s Science Visualizations Tap NVIDIA CloudXR and 5G

By Greg Jones, senior manager of global business development for XR and product manager of CloudXR...

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RPA — a high-quality solution for repetitive tasks

For nearly every organisation, data is now the lifeblood of their business. By Tim Hood, Associate...

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Gamification, AI, VR & Smart Watching: the revolution in content interaction

By Oliver Botti, Strategic Marketing and Innovation Executive Director at Fincons Group.

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What is full stack automation?

By Tyler Constable, Director of Engineering, Avantra.

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How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

NEWS

2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

Human spirit, strategy, and interaction: fuelling growth and connection in the channel

Nancy Hammervik, Chief Channel Officer at GTIA, shares insights from 40 years in the tech channel. She explains how community, mentorship, and a “member-first” mindset drive real impact in the industry....

Industry veteran to help scale Stellanor’s urban footprint

Howard Pheby, newly appointed Chief Commercial Officer at Stellanor, explains how the company is building something different: urban colocation that serves enterprises where they actually operate, backed by...

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

Interview with Techbuyer at DCW 2026

Data Centre World 2026

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Oracle introduces fusion agentic applications for enterprise software

Oracle has unveiled Fusion Agentic Applications, a suite designed for outcome-driven execution in enterprise environments.

Canals introduces enhanced AI solutions for wholesale distribution

Canals has launched AI tools designed to support processes across wholesale distribution, including sales, customer service, and accounting.

New leadership at CirrusHQ: Matt Smith appointed as Head of Sales

CirrusHQ appoints Matt Smith as Head of Sales to support its cloud partnerships and organisational resilience initiatives.

Advantech and SecEdge announce edge AI collaboration focused on security and deployment

Advantech and SecEdge collaborate to support security for AI models at the edge, including use in mission-critical and regulated applications.

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