Expert Opinions | Digitalisation World

IT at the speed of business

Published in Digital Business

By Nigel Moulton, EMEA CTO, VCE.

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Why AI isn’t one size fits all for MSPs and their growth journey

Pete Hughes, Founder and Managing Director of Zalara Tech, shares how building a business in the age of AI shapes growth and delivery, and why success depends on understanding that AI is never a...

Inside Inforcer’s view on MSP evolution in the Microsoft AI and security era

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

GRDs help future-proof data centres

Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...

News

Extending CIS controls to AI, Agent, and MCP environments

The new CIS Companion Guides provide security guidance for emerging AI environments, including LLMs and MCP integrations.

PRD Technologies partners with GoCardless to streamline telecom payment solutions

PRD Technologies has partnered with GoCardless to support automated payment solutions for telecoms and MSPs, aiming to reduce billing-related issues and improve operational processes.

SolarWinds introduces SW1, AI-driven system for IT management

SolarWinds has introduced SW1, an AI-driven system designed to support more autonomous IT operations and improve operational resilience across enterprise infrastructure.

Digital maturity on the rise in UK project-based firms

UK firms shift from AI experimentation to operational integration, enhancing project efficiency and financial performance.

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