The term ‘customer experience’ has risen to prominence with the digitisation of services, particularly in the increasingly competitive and complex banking and telecommunications sectors. But in reality, customer experience is much more than a strategy to navigate a competitive landscape and...
Read More
Technology advancements are changing the way employees work and where they work. By Matt Saunders, Head of DevOps at Adaptavist.
Read More
Data growth has been on a steep trajectory, and IDC is expecting 103 zettabytes of data to be generated worldwide by 2023. With the proliferation of IoT devices, 5G-enabled technologies, and the massive growth of video, we’re just scratching the surface in terms of how companies will be storing...
Read More
History will show we are in the middle of an application explosion. Ten years ago, there were 52 million apps available globally. Now there are 335 million; and by 2024 it is forecast there will be almost three quarters of a billion. By Jean-Pierre Brulard, SVP & GM, VMware EMEA.
Read More
Today’s business landscape has become increasingly complex, with geopolitical events like Brexit...
Read More
As technology continues to become increasingly complex, organisations are being challenged to...
Read More
The role of digital integration hubs to help meet new customer experience expectations. By...
Read More
Trust is not just a buzzword of business, but an extremely important element to the success of any...
Read More
Nowadays, most businesses – and their leadership – seem to be aware that digital transformation...
Read More
There is a lot of talk about the impact of digitisation, the rapid technological change which is...
Read More
By Gerry Tombs, CEO, Clearvision.
Read More
We all know that protecting the environment is important. Our growing awareness of the damage that...
Read More