NEWS
Leading CX strategies with thoughtfulness

Customer service has quickly become a key differentiator as a result of changing consumer behaviours during the pandemic. Personalisation from brands is in the spotlight and many organisations are adopting personalised customer experience (CX) strategies in order to deliver relevant messages to...

Read More
NEWS
The trend to co-managed IT service delivery

The Covid-19 pandemic has triggered a shift in how enterprises manage their IT. By Bob Petrocelli, CTO, Datto.

Read More
NEWS
End-user devices are no longer just an IT decision

By Nick Offin, Head of Sales, Marketing & Operations at Dynabook Northern Europe.

Read More
NEWS
The best of both worlds: Making the most of your Hybrid IT strategy

Living through ‘unprecedented times’ is nothing new for organisations. Businesses have always...

Read More
NEWS
Meeting digital transformation demand

As digitization accelerates, how can the industry increase support for IT and engineering...

Read More
NEWS
Recovering from 2020: how digital transformation will be essential for sports in 2021

2020 was a difficult year for everyone, with a huge number of industries suffering thanks to the...

Read More
NEWS
Automated, vetted functionality and the potential of the composable enterprise

In a lot of ways, the economy is like a road; businesses are the drivers and customers are the...

Read More
NEWS
Extracting value from invention

Invention is the creation of technology; innovation is how you use that invention to extract value....

Read More
NEWS
The difference between adaptability and agility

Here, Matt Parker, CEO of Babble, explains the inherent differences between adaptability and...

Read More

Videos

Bobby Eagle, Senior Director, Global External Communications at TD SYNNEX, discusses the findings of the company’s Fourth Annual Direction of Technology Report, which highlights how blending AI-driven...
Lee Myall, CEO of Neos Networks, outlines how, over the past decade, there’s been a huge amount of investment in last-mile fibre builds, but core fibre networks across the country have received much less...
Maria Barrero, in charge of Architecture and Business Development at DConcept, outlines the company’s innovative approach to data centre projects, with the focus very much on both the people who work in the...
Donna Bridgman, Founder of HerWorX, discusses the hidden costs of tomorrow’s data centres – mastering resilience, not reacting to risk, ahead of her speaking engagement at DCW Madrid. Donna discusses the...

News

Salute's acquisition of Northshore revolutionises data centre sustainability, leveraging AI to optimise operations.
Discover how Tata Communications and NiCE are set to enhance enterprise contact centres with AI-driven solutions.
Nokia and Rohde & Schwarz are revolutionising 6G with an AI-integrated radio receiver, addressing coverage limitations.
AI's transformation in industries like banking, healthcare, and manufacturing is reshaping technology landscapes, highlighting the need for advanced infrastructure. Explore these major trends and challenges.