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Expert Opinions

NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more...

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NEWS
Can serverless architectures deliver for businesses?

By Rahul Pradhan, VP Product, Couchbase.

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NEWS
Securing the distributed enterprise

Is zero trust the answer? BY Aron Brand CTO, CTERA.

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NEWS
Ada Lovelace Day: Hear from six successful women in STEM on the need for better representation in the tech industry

Tuesday 10th October marks Ada Lovelace Day, an annual celebration of women’s achievements in science, technology, engineering and mathematics (STEM)

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NEWS
Augmenting yourself with AI: Customer Service Redefined

By Simon Johnson, VP Sales, General Manager UKI, Freshworks.

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NEWS
The role of cloud in UC - and the opportunities it presents to the channel

Imagine if the technology industry was designing business communications for the first time today:...

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NEWS
Where identity and cybersecurity fall apart

By David Mahdi, Chief Identity Officer at Transmit Security.

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NEWS
How MSSPs can leverage generative AI to boost their service offerings

By Edy Almer, Director Product Management for Threat Detection and Incident Response at Logpoint.

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NEWS
How Cloud Can Help Managed Service Providers Serve More Customers in Less Time

By Dominik Birgelen, CEO of oneclick.

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NEWS
How IT teams are using AIOps to unlock growth

By Martin Summers, Applications, Data and AI Practice Leader, Kyndryl UK & Ireland.

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NEWS
Title: Building resilience in the Age of AI: A guide for channel partners

By Scott Walker, Senior Director, Channel Sales EMEA, Illumio.

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NEWS
Hiding in plain sight - rediscovering SAP as a growth enabler

By David Lees, CTO, Basis Technologies.

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Videos

Interview with Panduit at DCW 2026

Data Centre World 2026

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Interview with Tark Thermal Solutions at DCW 2026

Data Centre World 2026

Orchestrating a renewable future

Wannie Park, CEO/founder of LG NOVA-backed PADO, an intelligent energy orchestration platform for data centres, discusses the power consumption pressures of the data centre sector, with renewables offering a...

News

Mid-market CFOs: embracing change for financial reporting efficiencies

As pressure mounts, CFOs are rethinking financial reporting to enhance decision-making and performance.

Jacobs launches data centre digital twin for AI infrastructure

Jacobs introduces a digital twin solution for AI data centres, aiming to enhance planning, simulation, and optimisation.

AI security beyond the model: establishing guardrails

Exploring a framework for AI security and governance focusing on real-world efficacy and accountability in enterprise environments.

Pushing forward with AI: navigating risks and governance challenges

AI adoption is increasing across organisations, despite ongoing concerns around security, governance, and compliance.

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