Expert Opinions

Transformation requires a cultural change

Published in AI AIOps Everything AI

For organisations to undergo successful digital transformation, a change in cultural mindset among leadership is crucial. By Carsten Rust, Digital Transformation Director EMEA, Pegasystems.

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Three strategies to create a customer centric culture and build a loyal customer base

Published in AIOps Digital Business Everything AI

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

Published in AI AIOps Everything AI Machine Learning

By Gaurav Bajaj, Vice President at Secondmind.

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Why Intelligent Automation is an Absolute Must

Published in AI AIOps Everything AI

By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems.

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It’s now or never for more perfect software

By Greg Ouillon, CTO at New Relic.

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Five considerations to ensure your IoT rollout is managed effectively

By Stefan Spendrup, Vice President of Sales, Northern and Western Europe at SOTI.

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Anatomical Adventures in VR: University’s Science Visualizations Tap NVIDIA CloudXR and 5G

By Greg Jones, senior manager of global business development for XR and product manager of CloudXR...

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RPA — a high-quality solution for repetitive tasks

For nearly every organisation, data is now the lifeblood of their business. By Tim Hood, Associate...

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Gamification, AI, VR & Smart Watching: the revolution in content interaction

By Oliver Botti, Strategic Marketing and Innovation Executive Director at Fincons Group.

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What is full stack automation?

By Tyler Constable, Director of Engineering, Avantra.

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How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

North-East ideally placed to deliver digital infrastructure for an AI-fuelled digital future - Part 1

Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Ed Bissell, Sales Director at...

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Qualcomm agrees to acquire Modular to expand AI software capabilities

Qualcomm Incorporated has announced an agreement to acquire Modular, aiming to strengthen its generative and agentic AI capabilities across data centre and edge environments, with a focus on software...

Wasabi Impact Circle for sustainable cloud solutions

Wasabi Technologies launches the Wasabi Impact Circle, helping partners track and mitigate carbon emissions linked with cloud storage, supporting their customers' sustainability goals.

Tech Mahindra and Telefónica Germany extend partnership to develop private cloud platform

The collaboration will focus on building a scalable, cloud-native digital infrastructure to support platform-as-a-service (PaaS) development, AI-enabled workloads, and telecom infrastructure modernisation.

Colt DCS highlights emissions progress and updated design approach

Colt Data Centre Services said it reduced emissions in 2025 and is using whole-life carbon analysis and updated design standards to improve efficiency, reduce embodied carbon, and support its net zero and SBTi...

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