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Expert Opinions

NEWS
Driving digital transformation through disruption

The COVID-19 pandemic is one of the biggest business disruptors in history. Every company, in some variation needed to rapidly adapt their operations. Many organisations were forced to shift entire workforces to remote working models, which sizeable companies like Twitter, Facebook and Google have...

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NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Graph Data Science: Machine Learning’s Secret Sauce?

Neo4j’s Alicia Frame says graph technology’s ability to learn rapidly will take enterprise applicable machine learning to new heights.

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
Applying IoT to customer service operations – how businesses can adopt a practical approach

By Alex Black, chief technology officer, Enghouse Interactive.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
The robots are ready – how can business leaders take the leap?

By Neil Murphy, Global VP at ABBYY.

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NEWS
How a hybrid approach is the best way forward

By Aaron Foster, Technical Director, TelcoSwitch.

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NEWS
Three ways to protect your network as home working looks set to continue

By Chris Huggett, SVP EMEA, Sungard Availability Services.

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NEWS
Out with the old, in with the MACH

A new approach to IT architecture is needed to drive enterprises into the future By Kelly...

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NEWS
How Innovation Extracts Value from Invention

By Dr. Colin Parris, Senior Vice President and Chief Technical Officer, GE Digital.

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Videos

Proactivity, AI and transparency - the top customer expectations

Andy Venables, CEO at POPX, discusses the findings of a new survey of 250 MSP leaders by POPX, which reveals a significant shift in expectations for MSPs in 2026. Unsurprisingly, security and AI featured...

Assessing the state of the energy industry

Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...

WinStar Introductory Presentation

Welcome to the WinStar Introductory Presentation!

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

News

Gartner highlights companies to watch in AI technology

Gartner reveals top contenders in the AI race, highlighting companies setting trends in various technology domains.

Red Hat expands AI portfolio with Chatterbox Labs acquisition

Red Hat expands its AI capabilities with Chatterbox Labs, emphasising AI safety and security within a hybrid cloud platform.

Data centre programme targets AI-focused startups in Hong Kong

SUNeVision launches its third Startup Programme, fostering innovation in Hong Kong with robust infrastructure and strategic partnerships.

Nordic security expertise expands in Europe

MetaCompliance expands its foothold in Europe by acquiring Nordic leader Junglemap, enhancing its capacity to offer advanced security and compliance solutions.

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