Expert Opinions

Three strategies to create a customer centric culture and build a loyal customer base

Published in AIOps Digital Business Everything AI

Customer centric organizations that deliver superior customer experiences have one important success factor in common, they have loyal customers. By Ryan Tamminga, Vice President of Customer Success at Alchemer.

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Three reasons why machine learning and artificial intelligence projects fail - and how to avoid them

Published in AI AIOps Everything AI Machine Learning

By Gaurav Bajaj, Vice President at Secondmind.

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Why Intelligent Automation is an Absolute Must

Published in AI AIOps Everything AI

By Kay Knoche, DACH Lead for Decisioning & AI Solutions at Pegasystems.

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It’s now or never for more perfect software

Published in AI AIOps

By Greg Ouillon, CTO at New Relic.

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Five considerations to ensure your IoT rollout is managed effectively

By Stefan Spendrup, Vice President of Sales, Northern and Western Europe at SOTI.

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Anatomical Adventures in VR: University’s Science Visualizations Tap NVIDIA CloudXR and 5G

By Greg Jones, senior manager of global business development for XR and product manager of CloudXR...

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RPA — a high-quality solution for repetitive tasks

For nearly every organisation, data is now the lifeblood of their business. By Tim Hood, Associate...

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Gamification, AI, VR & Smart Watching: the revolution in content interaction

By Oliver Botti, Strategic Marketing and Innovation Executive Director at Fincons Group.

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What is full stack automation?

By Tyler Constable, Director of Engineering, Avantra.

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How bots are helping companies to improve employee experience

By Julien Cordorniou, VP, Workplace from Facebook.

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The importance of soft skills in the work-from-anywhere world

By Adam Spearing, Salesforce EMEA CTO.

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2020 and the rise in use of low-code development tools

By Chris McLaughlin, chief product and marketing officer at nuxeo.

From reactive to predictive IT: using AI to transform support models

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

AI tools to digital employees: why traditional security models are falling behind

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

Lyten’s Swedish battery assets power data centre colocation strategy

Keith Norman, Chief Marketing & Sustainability Officer of Lyten, explains the reasons behind the company’s acquisition of Northvolt’s battery assets in Sweden, with the site expected to resume operations...

What it takes to deliver a data centre

Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

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nLighten appoints Dame Dawn Childs as CEO and Matthew Harris as CFO

Pan-European platform spans 34 data centres serving enterprise, hyperscaler and AI customers.

Integris expands global reach with acquisition

Integris has acquired First Focus to expand its MSP footprint and broaden services for SMB customers.

euNetworks strengthens Super Highway network with new Frankfurt-Strasbourg route

The route addresses demand in an increasingly busy corner of the FLAP-D region, which comprises of Europe’s largest data centre markets.

Vianode signs Letter of Intent with JR Energy Solution

Vianode, an advanced battery materials company, has signed a Letter of Intent (LOI) with South Korean battery component manufacturer JR Energy Solution for the supply of high-performance synthetic anode...

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