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Expert Opinions

NEWS
Transforming Customer Experience: A Tech-Powered Evolution in Customer Support

Customers are the lifeblood of any business. But with today’s customers having more choice than ever before, this is putting pressure on organisations to deliver a strong customer strategy that sets them apart from their competitors. Any organisation that wants to live by a strong customer...

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NEWS
Breaking With Tradition: The Need for “Niche” in Managed Network Service Delivery

By John Bidgood, CTO, Systal.

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Emergency first aid in the case of total IT failure

By James Blake, Global Head of Cyber Resiliency GTM Strategy at Cohesity.

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Addressing the complex relationship between generative AI and network connectivity to stop business leaders scratching their heads

By Paul Gampe, Chief Technology Officer, Console Connect.

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The tension between the CDO and the CISO: The balancing act of data exploitation versus protection

By Alasdair Anderson, Vice President at Protegrity.

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Managed Services to Take Centre Stage in 2024

By Richard Thomas, founder and CEO of Highlight.

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2024 Channel Trends

By Eric Herzog, CMO at Infinidat.

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The end is near for the password

By Alex Laurie, SVP EMEA, Ping Identity.

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Software development – keeping pace with AI’s evolution

By Rod Cope, CTO, Perforce.

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AI and Automation: The key to navigating economic uncertainty?

By Massimo Pezzini, Head of Research, Future of the Enterprise at Workato.

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Banking on a hybrid cloud

Reaping the rewards of AI-powered services is putting the quality of fintech IT infrastructure to...

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How data centre businesses are a hub for green expertise

By Terry Storrar, managing director, Leaseweb UK.

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Videos

ESG climbs the corporate agenda

Henrik Sandin, Director & Principal ESG Specialist at Workiva, discusses the findings of the company’s recent ESG Practitioner Survey, covering the impending EU Corporate Sustainability Reporting Directive...

Collaboration is the key to sustainability success

Dr. Alyson Freeman; Customer & Innovation lead, Sustainability & ESG, Dell Technologies, discusses the sustainability challenges facing the data centre industry and some of the ways in which the facility...

Skills shortage drives increase in IT investment, automation and outsourcing

Alex Hoff, Co-Founder and Chief Strategy Officer at Auvik, discusses the results of the company’s recent IT Trends 2024 Industry Report, which explains how the ongoing skills shortage is shaping IT...

Greener data centres set to take centre stage

Leah Goldfarb, Environmental Impact Officer at Platform.sh, explains the importance of being able to identify truly green data centres as organisation’s develop their own sustainability objectives and also...

News

Reducing costs is a growing priority

Cyber security, cloud and ESG remain priorities, interest in AI continues to rise.

EU AI Act seen as a positive move by European business decision makers

Saidot has released new research into what European businesses think of the EU AI Act and its impact on them. The research, conducted on business leaders and decision makers in companies actively using AI,...

Zscaler unveils AI innovations

New Data Security Posture Management (DSPM), Inline email protection and Gen-AI security advancements safeguard data-in-motion and data-at-rest across all exfiltration channels.

Trust, ethical and skills issues stand in the way of ‘game changer’ GenAI

New EMEA research from Alteryx reveals 76% of consumers say genAI is a ‘game changer’ technology, while 79% of businesses are positive about the value it will create.

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