Turning compliance into opportunity

By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.

Cybersecurity and data protection rules continue to tighten, just as remote work and increasingly connected systems expand the attack surface. For organisations of any size, the volume and speed of attacks are making security harder to manage. As a result, regulators and customers now expect clear evidence that businesses can actively monitor their environments and respond to threats when they occur.

For small and midsized businesses, achieving this level of coverage without having dedicated staff and round-the-clock operations is a huge challenge. The scale of the problem was highlighted by ENISA, which has reported nearly 4,900 cybersecurity incidents in Europe between July 2024 and June 2025. Ransomware, automated exploits and fast-moving attacks are all on the rise, which highlights the urgency.

For managed service providers (MSPs), this pressure also has the potential to be an opportunity. By layering Managed Detection and Response (MDR) services on top of existing endpoint, firewall and cloud tools, MSPs will be able to deliver continuous monitoring and verified response, without their clients needing to build new infrastructure. Instead of building their own SOC, clients get access to a 24/7 security operation powered by both AI and human expertise. This will enable faster containment, stronger resilience and deliver the compliance evidence regulators are looking for.

Compliance is now an essential part of all cybersecurity programs. The regulations are increasingly asking for clear visibility into systems, timely detection of threats and documented response actions. They also require near real-time monitoring, along with proof that alerts were reviewed and contained and audit ready records of access and account controls.

MDR integrates these requirements into one service. Continuous monitoring across endpoints, networks, identities and cloud activity ensures that threats are detected and contained quickly. Automation reduces noise, while analysts intervene to isolate compromised systems and document every step. This blend of automation and human judgment creates a complete audit trail that not only satisfies regulators but also demonstrates tangible value to clients.

For MSPs, this means compliance becomes a differentiator. Instead of reacting to regulations, they are able to proactively deliver services that both strengthen resilience and meet evolving compliance expectations.

Global regulatory frameworks

The regulatory trend is consistent across regions, with the focus on organisations being able to prove they can monitor, validate and respond to threats. MDR provides MSPs with a unified way to meet these expectations.

In Europe, frameworks such as NIS2 and GDPR demand expanded accountability, incident reporting and data protection. Latin America is seeing similar momentum, with Brazil’s LGPD and emerging privacy reforms across other markets. Financial services are faced with the Digital Operational Resilience Act (DORA), which requires institutions to demonstrate resilience against cyber threats. In North America, HIPAA and PCI DSS impose strict obligations for monitoring, access control, and breach response. Meanwhile, AsiaPacific markets are also rapidly evolving their own data protection and privacy regulations, emphasising transparency and incident containment.

From compliance burden to advantage

Cybersecurity compliance is often treated as an unavoidable cost of doing business, but it doesn’t have to be. With MDR in place, MSPs can deliver continuous monitoring and real incident response as a single, proactive service. That level of visibility and control supports clients and confirms the MSP’s role as a trusted security partner.

When compliance is reframed this way, it opens the door to new revenue, deeper client relationships and more resilient security programmes, at a time when both regulations and cyber threats show no sign of slowing down.


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