Multi-practice healthcare system selects Arcserve

Arcserve Unified Data Protection (UDP) slashes Compass Health’s backup labour time by 15 percent and reduces its backup storage footprint by 70 percent.

Multi-practice healthcare system, Compass Health, selected Arcserve’s award-winning data protection solution, Arcserve Unified Data Protection (UDP), to protect its most critical patient data and enable the seamless transition to an entirely virtualised environment. Subsequently, the organisation has unified its disparate backup systems, whereby greatly reducing its data loss risk, backup labour time by 15 percent and storage footprint by 70 percent.

An emerging medical care provider, Compass Health, serves patients in specialties ranging from oncology and neurosurgery to urology and dermatology. After experiencing rapid growth, the organisation was saddled with managing several IT infrastructures, million-dollar electronic medical records (EMR) systems, and disparate legacy backup solutions that rendered it vulnerable. Further, the IT team was tasked with standardising its backup processes and supporting the migration to fully-virtualised environments.

In its search for a more sophisticated data protection offering, Compass Health considered Acronis and Veeam, among others; however, chose Arcserve UDP, which it deployed via Arcserve’s appliance modality. “I was pretty much sold right from the get-go,” said Carl Seabold, Director of IT, Compass Health. “Nothing in my mind could top what Arcserve could do with our virtualised environment. Acronis didn’t have the tech that I was looking for and Veeam had issues doing granular data recovery.”

The Arcserve UDP Appliance now protects data across Compass Health’s nine virtual servers at its primary data centre, as well as virtual hosts at most of its remote clinics. “Compass Health must protect the integrity and availability of our patient data to ensure continuity of our business,” Seabold shares. “Arcserve UDP Appliances enable data recovery at the most granular level, and support efficient and effective protection of virtualised data at a price our medical clinics support. This gives us the confidence that our most important information is safe so we can spend less time managing the backup process and more delivering high-quality, patient-centred care.”

Since implementation, Compass Health has seen a dramatic reduction in time spent managing its backups, eliminated the complexity of protecting its virtual servers, and reduced IT costs by shrinking its overall storage footprint. “I’ll spend a couple hours on a Sunday evening testing one of the virtual machines, making sure I can do a full recovery, and that’s pretty much the extent of it,” Seabold continues. “As I change or upgrade servers, I’ll take a peek at the dashboard. But, usually I just check a checkbox to make sure the new server is getting backed-up as soon it’s deployed and that’s it—it’s ready to go.”


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