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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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Infosys collaborates with AI coding agent company Cognition to deploy Devin, an AI software engineer, across its global enterprise network.
Data centres in EMEA gain traction amid digital infrastructure expansion, posing challenges and opportunities for investors.
Ci Distribution partners with BenQ to expand its professional display range available to UK resellers, enhancing offerings across various environments.
Vertiv's report reveals key technology trends amidst AI advancements, focusing on power efficiency, energy autonomy, and the integration of digital twins.

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