News

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...
Crestchic Loadbanks expands into Sweden to serve booming Nordic data centre market.
AVK, Eversheds Sutherland, JLL and Mace Construct join founding strategic partner CBRE, to support Kao Data's women in digital infrastructure initiative ahead of the next podcast season launch.
BCS Consultancy (BCS) has strengthened its presence in Southern Europe with two senior appointments and a major data centre project win in Barcelona, marking a significant step in its European growth strategy.

Expert Opinions

By Sham Arora, Chief Technology Officer at Tech Mahindra.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across...
By George Ashwin, UK Channel Director at AddOn Networks