News

Abnormal AI strengthens its team with key executive hires amid rising AI-generated cybersecurity threats, aiming to enhance product innovation and customer support.
Alteryx has introduced new automation capabilities designed to support AI deployment and integrate data, business logic, and AI workflows across enterprises.
Modernising existing infrastructure enables scalable growth, resilience, and long-term value - without disruption.
SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.

Expert Opinions

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Sham Arora, Chief Technology Officer at Tech Mahindra.
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...
By Ben Allcock, Vice President – B2B, TP-Link UK&I.