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Delivering an optimised digital customer experience

Emily Bristow, SVP Global Head of Professional Services at SS&C Blue Prism, discusses the use of both automation and artificial intelligence (AI) technology solutions to enhance the digital customer experience. She shares some great insights as to the way in which these technologies can help to optimise customer interactions, emphasising that these solutions are primarily designed to augment, rather than replace, human experience.

DCS talks to ToffeeX at TechExGlobal 2025

In this video, DCS talks to ToffeeX at TechExGlobal 2025.

Security is NOT the enemy of innovation

Sashi Jayeratnam, Senior Director of Product Management for Spirent, explains how an unfortunate...

DCS talks to Barbara at TechExGlobal 2025

In this video, DCS talks to Barbara at TechExGlobal 2025.

DCS talks to Edge Impulse at TechExGlobal 2025

In this video, DCS talks to Edge Impulse at TechExGlobal 2025.

DCS talks to Nasuni at TechExGlobal 2025

In this video, DCS talks to Nasuni at TechExGlobal 2025.

AI + low-code - redefining application development

Tiago Azevedo, CIO at OutSystems, discusses the findings of the company’s recent global 2025...

Document processing - as easy as IDP

David Malan, Sales Director, DocuWare, provides an overview of Intelligent Document Processing...

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Deborah Garand, Managing Director - High Tech, Accenture, discusses the findings of the company’s...

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