NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS
Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.

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NEWS
Data the primary AI blocker

Nasuni has published the findings from its annual industry research report, The State of Enterprise File Data Annual Report 2026.

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NEWS
Digital Realty opens first Barcelona data centre

Digital Realty has opened its first data center in Barcelona, BCN1, located in the Sant Adrià de Besòs innovation area.

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NEWS
SailPoint launches Agentic Fabric

New solution brings visibility, governance, and real-time protection to the rapidly expanding...

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NEWS
NetApp collaborates with Red Hat

New block-level change tracking capabilities enable faster backup and recovery for virtualized...

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NEWS
HPE delivers Unified Private Clouds and Data Platforms

New private cloud, storage, and data protection solutions simplify operations, strengthen...

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NEWS
Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the...

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NEWS
Tech Mahindra and Cisco partner

Tech Mahindra has announced a partnership with Cisco to launch a joint security solution, Cyber...

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NEWS
NEOIX announces strategic collaboration with Hitachi Energy and Hitachi Vantara

Combining energy systems and data platforms into a single, integrated digital infrastructure model.

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NEWS
KROHNE supports 'explosive growth' in AI-driven data centres

KROHNE announces a major commitment to the fast-growing data center sector by dedicating a...

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NEWS
A faster way to estimate AI power consumption

The “EnergAIzer” method generates reliable results in seconds, enabling data center operators...

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Videos

Data Centre World London 2026
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...
Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

Expert Opinions

In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s approach to AI, the role of context in enterprise workflows, and how tools like Rovo and Teamwork Graph are evolving.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By George Ashwin, UK Channel Director at AddOn Networks
By Tom Kingham, VP Engineering & Utilities Europe & Japan at CyrusOne.