Digitalisation World

Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Published in Cloud + MS Colocation/Hosting

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve. Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have...

Published in Identity/Access Management Security + Compliance

Broadens scope of security solutions to create the ‘Identity-Aware’ enterprise.

Published in Cloud + MS Colocation/Hosting

Equinix helps BlueJeans deliver more than one billion video meeting minutes per-year.

Published in Datacentre + Network Security Security + Compliance

New programme brings together enterprise software, IT security and services providers to build on the power of privileged account security to better protect customers from cyber threats.

Open source on the up

Open source viewed as today’s preeminent architecture and an engine for innovation, but...

Red Hat increases speed of interactive intelligence Private Cloud delivery

Cloud services provider moving workloads to Red Hat OpenStack Platform and Red Hat Ceph...

Setting new standards in data centre testing ?

HeatLoad launches 200A and 250A three-phase power distribution boards.

FreeStor delivers 'game-changing' value to LG CNS

FalconStor’s software-defined storage approach overcomes the high-cost structure, management...

UK insurers plan big data revolution over next two years

83% of UK insurance companies view a big data strategy as their most critical priority this year,...

IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing...

IT teams not fit for purpose, say tech leaders

IT leaders believe more than a quarter of their existing teams need replacing in order to drive...

Nexsan and X-IO Technologies sign OEM agreement

Nexsan has signed a global OEM agreement with X-IO Technologies to integrate Nexsan's E60...

The shift from outsourcing to true MSP-controlled offshore teams

Scott Linden Jones, Director at Technology Elite, discusses how his experience building and scaling an MSP across Australia and the Philippines led to a new approach to offshore staffing. He explains why...

Interview with Panduit at DCE Stockholm

Data Centre Expo 2026

Getting to grips with gigawatt facilities and constrained grid capacity

Brad Johnson, Director, Industry Executive for Electric Utilities at Bentley Systems, explains how smart data centre developers are already recognising that real engineering value lives beyond the fence line....

There’s no such thing as an off-the-shelf AI agent

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...

Expert Opinions

Power system resilience in data centres ~ Supporting uptime and stability through controlled fault current and resistive technologies

Data centres underpin the digital economy, enabling services from cloud computing to artificial intelligence and global communications. As demand continues to grow, the need for uninterrupted operation rises...

News

Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

SailPoint Identity+ Alliance doubles in partner memberships

BlueJeans partners with Equinix

CyberArk launches C3 Alliance with global technology partners