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Talksoon works on a brokerage model, relying on a team of experienced experts. These certified Trusted Business Advisors (TBAs) identify a potential client's specific communication needs to find the right solution. The TBAs, sub-brokers are responsible for the client relationship and are the central point of contact. Talksoon actively supports the sub-brokers throughout the sales and project lifecycle. Alcatel-Lucent Enterprise delivers Rainbow Office to the customer and supports Talksoon and the TBA with second-level presales and post-sales as needed. The partnership is expanding throughout Europe, with Nuvola and PMS Networks in the UK, Vanquish in Germany and Austria, ESSEC, Netsite, Premium Plus in Belgium, and Axians and Cloud Avenue in the Netherlands.
Rainbow Office is an end-to-end offering from Alcatel-Lucent Enterprise and RingCentral, two global leaders in the telecommunications and IT industries. It allows users to collaborate efficiently and securely from anywhere and on any device through a single, unified enterprise solution. The platform offers HD audio and video, screen and file sharing capabilities, the ability to seamlessly switch between devices, an integrated carrier-grade voice, and the option to check the status of colleagues. Rainbow Office combines RingCentral's latest UCaaS technology with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise.
"When choosing our suppliers, we look at several factors. Particularly important are their experience, collaboration with channel partners and a two-tier sales model, teamed with a modern cloud-based product offering and competitive pricing," said Danny Waardenburg PhD, responsible for business development at Talksoon. "Alcatel-Lucent Enterprise offers all the above. We look forward to jointly generating new business and offering our customers tailored Rainbow Office solutions with Unified Communications as a Service."
And Gert Jonk, Senior Vice President of EMEA Region at Alcatel-Lucent Enterprise who is equally looking forward to working collaboratively said:
"Working with Talksoon throughout Europe will add great value to small and medium-sized businesses. Many of them now want to implement digital transformation in their operations as well, but need consulting, qualified services and support to do so. The combination of Talksoon's expert knowledge and our user-friendly and easy-to-implement cloud communications platform is exactly the offer they need now for their digital transformation."