Appian helps University of Wollongong streamline the international student journey

UOW's new International On-line Student Mobility Application helps streamline application processes for international students wanting to study abroad, undertake an exchange or take part in the Visiting Research Program. It also provides onshore students the opportunity to study with a partner University overseas. UOW upgraded from manual paper-based process to Appian's low-code development platform in the cloud. This allowed UOW to rapidly switch to online application submission and processing all within one app.

"The application process is the first interaction international students have with the University," said Fiona Rankin, CIO at the University of Wollongong. "It was important to us that during this first interaction we were presenting ourselves as modern and efficient, by making the application process completely online and as simple and fast as possible. With the support of Appian, we are now able to offer inbound international students one simple online platform in which they can quickly apply for and fully manage their study abroad or exchange program."

Within UOW's International On-line Student Mobility Application, inbound international students can complete online applications, submit course preferences, view student transcripts, receive notifications of actions such as faculty approvals, add new subjects, keep track of their study plan, and manage fees, payments and grants.

For UOW, the app has significantly enhanced the international student application process for its own staff too. Staff can now manage applications end-to-end online, which has streamlined and increased the speed in which they can accept and process applications.

"Appian is focused on helping Australian organisations, including a number of universities, to deliver on their digital transformation goals," said Karen Astley, Vice President Asia-Pacific, Appian. "Universities operate in an increasingly competitive global market and they must remain agile and adaptable to change. We empower customers like UOW to streamline their operations, maximise their resources and perform faster and more efficient than ever before."

UOW is an international institution, with campuses in Dubai and Hong Kong and links to educational institutions around the world. The University has formal agreements with more than 150 overseas institutions in the areas of research collaboration, student and staff exchange, study abroad and off-shore program delivery. Over 12,000 study abroad and exchange students have come from other universities to study at UOW.