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Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved...

NinjaOne expands Automated Endpoint Management Platform

NinjaOne now delivers Mac coverage through a single interface.

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

ConnectWise unveils Network Monitoring and Management solution

ConnectWise brings core and advanced network monitoring and management capabilities to its...

Blackstar Solutions enhances customer retention with Highlight

Blackstar Solutions, a unified communications provider based in Bristol and Cardiff, has chosen the...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service