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Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...
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Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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