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Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
OpenText Business Centre for SAP® digitises sales order processes to increase operational...
Spirent introduces Spirent Luma, an AI solution enhancing network testing with automated...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
Oracle has expanded its partnership with Google Cloud, adding new AI capabilities and regional...
Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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