Digitalisation World

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Over half of outages are avoidable

LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility,...

Sharp Europe unveils new ‘One Sharp’ unified brand proposition

Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

Application performance visibility seen as key to boosting business processes and user experience

Refining network monitoring vital in optimising performance but cost issues remain.

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service