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UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
Summer release offers insights into network health from devices and interfaces to infrastructure,...
Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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