Digitalisation World

Sorry, there is no news to show.

Legacy vendors losing trust

CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

Snow Software and BMC expand partnership

Together the companies will support IT leaders with digital transformation and hybrid work...

Dynatrace expands Amazon Web Services visibility

New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...

Using AI to resolve IT support issues

Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...

Tanium unveils Total Experience for ServiceNow

New integration creates exceptional shared experiences by converging IT staff, employee, and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service