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Acceleration and accountability: navigating the new age of AI investments

Emerge research finds that AI investments are now under stricter timelines, compelling leaders to...

Revamped CompTIA Linux+ certification exam aligns with modern IT trends

CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance...

Enhancing cybersecurity with Forescout’s agentless segmentation solution

Forescout Technologies unveils segmentation solution focusing on device identity and behaviour,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service