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Telefónica Tech UK&I introduces its Security Edge service powered by Netskope, aiming to enhance...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Canonical releases Charmed Kubeflow 1.4.
Keepit's survey highlights the risks of relying solely on native SaaS backups, underscoring the...
Advania UK cements its leading position in the UK tech sector following the integration of CCS...
Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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