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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
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Pax8 has been named a Strategic Partner in the UK Government’s AI Skills Boost programme, which...
11:11 Systems has been celebrated for its partnership with Cohesity, focusing on cyber resilience,...
Veeam Software appoints Piero Gallucci as Regional VP for UK and Ireland, aiming to strengthen its...
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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