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Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

Riverbed's leap in network observability

Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...

Siemens and NVIDIA expand industrial AI partnership

Siemens and NVIDIA are bringing AI into industrial processes, from design and engineering through...

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

Survey explores tech skills gap

Annual IT Pro Day survey highlights need to increase upskilling and tech pro confidence.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service