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Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving...
Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...
CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
Cloudflare has acquired Human Native, an AI data marketplace, to develop tools that help creators...
Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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