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Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
Rubrik partners with industry leaders including Cisco, DataStax, Fortinet, Google Cloud, Lenovo,...
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
Summer release offers insights into network health from devices and interfaces to infrastructure,...
Argos99, launched by Fenix24, is a SaaS platform designed to support cyber resiliency and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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