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OVHcloud expands its footprint in Germany, launching its third European 3-AZ cloud region in...
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth,...
Canals has launched AI tools designed to support processes across wholesale distribution, including...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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