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TELUS and RingCentral integrate AI features into Business Connect to support business...
Skillsoft has observed a rise in AI skill validation and learning on its platform, with...
New product helps improve end-user experience by empowering organisations to manage the operational...
CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...
Talent and training partner, mthree, which supports major global tech, banking, and business...
PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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