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Beware digital fragmentation

Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...

ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and...

Selector adds full-stack capabilities

Summer release offers insights into network health from devices and interfaces to infrastructure,...

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...

Eva Diego appointed as CEO of Hyphen

Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural...

HCL Technologies and NetBrain partner to help enterprises accelerate their network automation journey

HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service