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Infosys and Harness have entered a strategic partnership to integrate AI into software delivery,...
Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...
Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
The annual survey underscores the growing role of encryption in safeguarding data amidst evolving...
Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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