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Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...
The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
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Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
Company will extend universal cloud operating model to consistently run apps and data anywhere.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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