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Deloitte Netherlands partners with Illumio to strengthen digital resilience in Europe through...
By Mayke Nagtegaal, Messagebird.
A study reveals vulnerabilities in UK commerce, putting £1.7 billion in annual sales at risk due...
Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200...
Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...
The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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