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Redefining cloud native management

New federated cluster management offering eases security compliance with centralized policy...

AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its...

Navigating the challenges of AI: global report highlights systemic risks and governance gaps

The International AI Safety Report advocates for strengthened AI governance and highlights...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

LogicMonitor acquires Catchpoint

LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...

IT ops and security staff leave businesses at risk

Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service