Digitalisation World

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Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

Enterprise cloud complexity makes IT performance extremely difficult to manage

Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...

Skills in the spotlight

Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...

The power of personalised, right-sized IT

Reimagining employee experience, Nexthink empowers organizations to proactively optimize business...

Orbus Software enhances integration with ServiceNow Platform

Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service