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Virtual Instruments has introduced the latest version of VirtualWisdom, sais to be the industry’s...
A new report reveals a more disciplined approach to quantum computing as organisations demand...
Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...
The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...
Infosys collaborates with AI coding agent company Cognition to deploy Devin, an AI software...
AI is increasingly being integrated into shared services, with organisations exploring its...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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