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Cognizant is set to acquire 3Cloud, enhancing its Azure and AI capabilities for enterprise AI...
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Christian Stanford has been appointed VP of Partners for DigiCert in EMEA, where he will oversee...
Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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