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HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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