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Better AI alignment could considerably enhance productivity and operational efficiency, unlocking...
BMC introduces AI enhancements to its Control-M and AMI portfolios, supporting workflow automation...
With identity fraud impacting UK businesses, Signicat appoints Ray Ryan to lead its operations in a...
Oracle has expanded its partnership with Google Cloud, adding new AI capabilities and regional...
LINX achieves new global traffic record across multiple regions, driven by live sports streaming.
A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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