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The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
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New research reveals UK businesses' evolving approach to resilience, highlighting reliance on AI...
WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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