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Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...
Nozomi Networks begins a new phase of growth following the acquisition, continuing its independent...
Cameo Services restructures senior leadership to support international growth following...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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