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Acquisition will help ServiceNow customers accelerate digital transformation with insight‑driven,...
CloudCasa strengthens its data protection solution with new features for Red Hat OpenShift users,...
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
Creative ITC has inaugurated its U.S. headquarters in Houston, enhancing its infrastructure...
Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in...
Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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