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AI is being used alongside existing DevOps practices, with reported impacts on testing processes...
Global technology distributor will supply Extreme Networks’ cloud networking management solution...
Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...
Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Nutanix has introduced new solutions that will allow IT teams to deploy, upgrade and troubleshoot...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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