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Global Information and Communications Technology services provider, Getronics, is establishing a...
Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
More than half of IT pros are not using machine learning in their environment.
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Litera unveils cutting-edge updates to its Foundation Platform, integrating AI-powered tools into...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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