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Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...
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The UK invests in 'Sunrise', a £45 million supercomputer to advance fusion energy research and...
Amidst the disruption and heartbreak that the COVID-19 global pandemic has caused, there have been...
Bi-directional ServiceNow integration provides unique visibility across business and IT landscapes.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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