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92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers...

JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...

Nokia integrates Pure Storage and Red Hat OpenShift in cloud-native telco architecture

Nokia partners with Pure Storage and Red Hat OpenShift to deliver a cloud-native telco architecture...

GoCanopy: AI-driven platform for real estate investment intelligence

GoCanopy raises €2.1m to expand its AI platform for institutional real estate investment and...

Splunk enhances IT Operations solutions

Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...

SaaS applications set to grow in the enterprise

SailPoint has found that 86% of IT experts in EMEA expect their organisation’s number of SaaS...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service