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SentryOne has announced a new partnership with QBS Distribution, a London-based distributor of...
Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
IT teams report a significant increase in challenges surrounding migrating and managing remote...
Lansweeper, provider of the IT asset management solution of the same name, has announced its new...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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