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Park Place Technologies has announced the asset acquisition of a new inventory and logistics...
Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
German clients will benefit from expanded Professional and Managed Services.
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
70 new tech jobs to be created over next two years.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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