Digitalisation World

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Are high-power connectivity solutions the hidden backbone of digital infrastructure?

In an era dominated by AI and digital industries, high-power connectivity solutions are essential...

British IT exports braced for impact amid tariff threats

With potential tariffs looming, the resilience of British exports is tested as key industries face...

Organisations struggle to meet application delivery requirements

Research reveals organisations are beefing up enterprise network and application modernisation...

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...

92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service