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UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...
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NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
A growing number of UK CFOs embrace AI's potential, with investments in digital technology...
SignalFx, a leader in real-time cloud monitoring and observability for infrastructure,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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