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AI adoption faces trust and data challenges despite rising investments, with only a quarter of...
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Hyve Managed Hosting works with Red Hat to provide a platform supporting virtualised and...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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