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Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...
The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
Software AG has been working with Vietnam-based Military Commercial Joint Stock Bank (MB Bank) to...
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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