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New research highlights the gap in governance structures as AI-generated code becomes integral to...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Keysight's SBOM Manager seeks to aid organisations in meeting global cybersecurity and software...
Sharp Europe launches a unified brand proposition, consolidating its expertise across IT services,...
TeamViewer is streamlining the remote support in the IT department of the international consumer...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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