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BMC has partnered with AWS to enhance intelligent automation, emphasising data orchestration at a...
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BMC embeds GPT across AI-driven service and operations management portfolio.
Precursive, UK provider of the resource management and OpsTech solution, has published research...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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