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Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Breaking the risk cycle: Mitigating software release challenges

New data highlights the challenges and opportunities in software release management, emphasising...

Paving the way to the software-defined data centres

ISM makes it easier for businesses to efficiently manage software-defined data centres.

Hyland launches Knowledge Enrichment to innovate AI workflows

Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...

Advania UK enhances its market leadership with strategic acquisitions

Advania UK cements its leading position in the UK tech sector following the integration of CCS...

Remote IT solutions for cloud infrastructure management

Nutanix has introduced new solutions that will allow IT teams to deploy, upgrade and troubleshoot...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service