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Centreon unveils monitoring agent

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital...

Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

The state of cyber resilience: overcoming operational disruptions

Enterprises face challenges post-cyberattack, with operational disruptions lasting days. Absolute...

Creative ITC expands with new U.S. headquarters

Creative ITC has established its U.S. headquarters in Houston to support growth across North...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

Wipro to launch 5G edge services solutions suite

The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service