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Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...
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Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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