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Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...
To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and...
Worldwide AI spending is set to reach $2.52 trillion by 2026, seeing significant growth in AI...
Looks to increase company’s Indian employee base by at least 25 percent this year further...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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