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AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
AI skills provide operational benefits but introduce new risks, particularly in security-intensive...
StorMagic partners with HiveRadar to deliver an edge computing solution for secure,...
AI adoption exposes gaps in data management, with many US and Canadian firms facing challenges in...
World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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