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As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...
DigiCert expands its footprint in India by providing locally-hosted digital trust services,...
Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous...
Wipro presents an AI-enabled approach to enterprise processes, combining consulting and automation...
Capgemini and OpenAI collaborate to support enterprise AI adoption via the Frontier platform.
New integration creates exceptional shared experiences by converging IT staff, employee, and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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