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This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...
Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
An analysis of AI security in enterprises reveals concerning permission levels, impacting incident...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
90% of respondents in new 451 Research report say they will significantly increase investment in...
Flashpoint introduces updates to its threat intelligence capabilities, including EASM,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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