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Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...
Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform...
MSPs are encountering governance challenges as they expand AI services, with a growing focus on...
Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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