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Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...
Strategic radio planning delivered as microservices pave the way for future network automation...
The 8th Cybersecurity Forum in Brussels addressed power grid vulnerabilities as Europe adapts to...
NETSCOUT SYSTEMS has been selected by PropertyRoom.com to manage its hybrid cloud by transforming...
Seven-year ICT services contract spans 23 countries and 10,000 staff.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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