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IT operations management updates bring new and expanded Azure support, helping tech pros better...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Exploring the gap between AI adoption and data governance in organisations amid rising concerns...
As AI technologies mature, enterprises transition from pilots to full-scale implementations,...
Ping Identity has received the 2026 Google Cloud Security Partner of the Year Award for Identity &...
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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