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Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...
NetApp has introduced new solutions with Google Cloud aimed at helping enterprises manage data for...
Flashpoint introduces updates to its threat intelligence capabilities, including EASM,...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
New research shows a dangerous complacency in UK cybersecurity strategies, leaving businesses...
All-in-one platforms offer convenience, but retail and SaaS companies report they can limit growth,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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