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Solgari expands partnership with Cognizant to enhance customer engagement

Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...

Delinea and IBM expand collaboration: strengthening identity security

Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...

Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service