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Snowflake announce plans to acquire Observe, aiming to enhance their AI Data Cloud with...
Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...
The 8th Cybersecurity Forum in Brussels addressed power grid vulnerabilities as Europe adapts to...
Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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