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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...
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Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
Securely scale your edge operations to power any use case.
Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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