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Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Data validation and governance: key focus for 2026

The Workiva 2026 Benchmark Survey highlights data validation and governance as top priorities for...

Version 1 and Lincolnshire County Council forge technology partnership

Version 1 teams up with Lincolnshire County Council for a transformative 11-year tech partnership...

Lenovo's AI-driven data solutions

Lenovo's new portfolio addresses AI and data storage needs, offering innovative solutions for...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...

SELECT joins DoiT to automate data platform efficiency

DoiT integrates SELECT into its platform, aiming to enhance cloud data optimisation and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service