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UKG unveils UKG Bryte, an AI assistant for enhancing and streamlining workforce operations in the...
The numbers are in, and they paint a picture of transformation at unprecedented scale. As MIT's...
Exploring identity challenges with AI agents and governance opportunities for secure and scalable...
Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
Ivanti has published findings of a new survey which studied IT challenges and the benefits of...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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