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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...
Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
Keysight partners with Airbus on the SpaceRAN project to support the development of 5G...
Over 30% of UK's organisations neglect comprehensive data backups, risking severe disruption from...
A new survey from leading market research firm IDC reveals that a unified view of digital...
With 88% of IT leaders re-evaluating cloud spending, on-premise infrastructure remains sticky as IT...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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