Digitalisation World

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High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...

New broadband standards aim to reduce energy use in Europe

European broadband standards aim to lower energy use in homes, with potential savings comparable to...

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech....

Enterprise cloud complexity makes IT performance extremely difficult to manage

Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...

Fortinet leads the charge with quantum-safe innovations

Fortinet introduces advanced FortiOS features to safeguard networks against quantum computing...

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service