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Park Place Technologies has strengthened its software portfolio with the purchase of...
New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for...
XYZ Reality partners with Applied Digital to support construction delivery for AI Factory campuses...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
70 new tech jobs to be created over next two years.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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