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Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

Progress software unveils MarkLogic Server 12 with Advanced RAG and Semantic Search

Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

ServiceNow launches Now Assist

Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...

SignalFx raises $75 million

SignalFx, a leader in real-time cloud monitoring and observability for infrastructure,...

Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service