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ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
SignalFx, a leader in real-time cloud monitoring and observability for infrastructure,...
Aqilla's research highlights increasing confidence in AI's role in finance, as manual work...
The States of Guernsey has partnered with Apogee to modernise IT services with a comprehensive,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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