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SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and...
Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...
SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...
Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural...
Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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