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Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...
Strategic radio planning delivered as microservices pave the way for future network automation...
Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Virtual Instruments has become Virtana, a company focused on providing customers with the...
Cognizant is partnering with the UK government’s TechFirst initiative to support technology...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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