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The University of Siegen has chosen to significantly expand its Bright Computing software...
Teleport’s infrastructure identity platform has been named a 2026 SC Awards Finalist in the Best...
UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...
FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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