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ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
CommScope introduces a signing solution for TI's Arm-based AM6x processors, enhancing cybersecurity...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
Absolute Security enhances its cyber resilience platform with AI integration to mitigate costly...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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