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Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
New research reveals UK IT professionals are ahead in future-proofing for AI, despite challenges...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
1Password launches an enhanced Partner Program to support the growing demand for identity security...
Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...
UK and Ireland businesses are prioritising operational resilience to address financial risks and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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