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Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Cequence Security launches revolutionary AI gateway for enterprises

Cequence Security introduces the AI Gateway to bridge AI agents with enterprise applications,...

NinjaOne enhances IT monitoring with integrated asset management solution

NinjaOne has launched an IT Asset Management feature designed to give IT teams greater visibility...

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

New Hitachi EverFlex transforms IT Operations

Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service