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Cezary Zieba joins BCS with a mission to enhance operations in Poland and Central Europe.
Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
AI-powered platform offers contextual and actionable recommendations based on identified...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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