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SolarWinds launches SolarWinds Service Desk

The SaaS-based offering, available immediately, complements the company’s current IT Service...

Legacy IT operations management stalls digital development

New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.

Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...

Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams,...

Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

Delivering application support

Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service