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An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
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Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...
Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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