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Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.
Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...
New suite is designed to break down silos and provide comprehensive visibility and security across...
BMC introduces AI enhancements to its Control-M and AMI portfolios, supporting workflow automation...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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