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USU simplifies IT service management

Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management...

SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...

SUSE launches cloud sovereignty assessment tool

SUSE introduces a framework to evaluate digital sovereignty gaps as per the 2025 EU guidelines.

Modernising the mainframe

BMC AMI places machine learning, predictive analytics, domain expertise, and intelligent automation...

BMC to acquire Compuware

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...

DSIT's IT investment to boost digital agility

The Department for Science, Innovation and Technology is investing in advanced tech to enhance...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service