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Tray.ai launches ITSM Agent

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...

Virtual Instruments acquires Metricly

Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...

Progress software unveils MarkLogic Server 12 with Advanced RAG and Semantic Search

Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...

AI-powered workflows enhance enterprise productivity

Cognizant partners with Microsoft to infuse AI across enterprises, propelling innovation and...

IT sustainability: A commercial priority for SMEs

The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...

Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service