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Atlas Cloud expands with Challow acquisition, enhancing services in the legal sector and boosting...
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CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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