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Alteryx report highlights barriers and opportunities in AI adoption

AI adoption faces trust and data challenges despite rising investments, with only a quarter of...

Axians UK unveils Theia: A comprehensive observability as a service solution

Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...

The UK's IT skills shortage: A crisis and a call for innovation

The UK faces a severe IT skills shortage. Innovative solutions, like talent sharing, offer hope...

Exabeam updates security platform with AI monitoring features

Exabeam introduces AI-driven security technologies in hopes of protecting enterprises from the...

Synaptek introduces RoboNOC

Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...

Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service