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The States of Guernsey has partnered with Apogee to modernise IT services with a comprehensive,...
Recent findings reveal a widening gap in the oversight of AI systems within British organisations.
New product helps improve end-user experience by empowering organisations to manage the operational...
Apptio's 2026 Technology Investment Management Report finds that organisations manage increasing...
SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
As ITAM emerges as a C-level imperative, it is important for ITAM practitioners to demonstrate...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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