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New product helps improve end-user experience by empowering organisations to manage the operational...
AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
A recent survey uncovers the high stress levels experienced by UK IT and cyber professionals,...
New enhancements include Venafi integration for better security controls.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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