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Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
Despite security concerns, organisations are advancing with AI deployment, underscoring governance...
Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
TELUS and RingCentral integrate AI features into Business Connect to support business...
De Novo Solutions has been named an “Emerging Star” by Megabuyte, reflecting its recent...
euNetworks has been selected as a connectivity partner for the AWS European Sovereign Cloud, aiming...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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