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Open source control plane simplifies IT’s journey to NoOps for cloud native environments.
Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
New research from Towards Maturity uncovers how high performing learning organisations are...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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