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ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and...
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Netcompany’s PULSE AI technology is being used in a partnership with a UK cycling team to support...
Telefónica Tech UK&I introduces its Security Edge service powered by Netskope, aiming to enhance...
ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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