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Leading technology distributor appointed strategic distributor for Sandvine.
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
Automated assurance software rapidly resolves network issues and improves service reliability.
New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...
The first NetOps console server with both Smart Out-of-Band management and advanced automation...
BMC embeds GPT across AI-driven service and operations management portfolio.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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