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ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...

Paessler acquires qbilon

Helps customers unlock key insights to improve IT performance.

HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility,...

ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...

New partnership brings academic courses into Skillsoft platform

Skillsoft partners with edX to enrich its platform with university courses, bridging skills gaps in...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service