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Despite security concerns, organisations are advancing with AI deployment, underscoring governance...
DigiCert expands its footprint in India by providing locally-hosted digital trust services,...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Latest edition of the World Quality Report highlights that quality assurance has steadily evolved...
Opengear has introduced two new advanced offerings. These innovative solutions will simplify...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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