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With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and...
Supports more than 1,000 voice, video, and business data applications with the ability to...
OpenText Business Centre for SAP® digitises sales order processes to increase operational...
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Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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