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Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...
GoCanopy raises €2.1m to expand its AI platform for institutional real estate investment and...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...
Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...
Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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