Digitalisation World

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Legacy platforms and cost of change are biggest hindrances to data management

d that legacy data platforms are the biggest obstacles to improving their data management and...

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

Mary Coombs Supercomputer: A leap forward in UK's digital innovation

The STFC's Hartree Centre unveils the Mary Coombs supercomputer, enhancing AI capabilities and...

Waracle expands European presence with HackSoft acquisition

Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.

Tanium unveils Total Experience for ServiceNow

New integration creates exceptional shared experiences by converging IT staff, employee, and...

Westcon to supply ExtremeCloud IQ

Global technology distributor will supply Extreme Networks’ cloud networking management solution...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service