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The world’s first self-service IP (Internet Protocol) management platform has launched,...
New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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