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Hyland has introduced new solutions aimed at helping organisations manage enterprise content and...
Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...
ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs,...
Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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