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New data highlights the challenges and opportunities in software release management, emphasising...
An analysis of AI security in enterprises reveals concerning permission levels, impacting incident...
Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU...
The Data Centre Alliance announces a new Advisory Board to guide strategic initiatives in the data...
Wipro and ServiceNow collaborate on AI-driven workflows for enterprise functions across IT, HR,...
Nebula Global Services has appointed Scott Lynn as Global Services Director to support the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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