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Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
New capabilities integrate observability, incident response, service management, and AIautomation...
New assets will enhance Park Place's Professional Services globally and expand offerings for...
SYSPRO partners with Versori to streamline ERP integrations, boost innovation, and enhance customer...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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