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New research highlights the financial impact of OT downtime in UK critical infrastructure,...
Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
The SaaS-based offering, available immediately, complements the company’s current IT Service...
Derek Whigham has been appointed Non-Executive Director and Strategic Advisor at Acumen Cyber,...
The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...
BMC embeds GPT across AI-driven service and operations management portfolio.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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