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SUSE Manager 4 makes IT transformation more cost effective and secure

SUSE Manager for Retail 4 is also available, delivering open source infrastructure management...

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant...

ServiceNow amplifies enterprise AI with Claude integration

ServiceNow integrates Anthropic’s Claude model into its AI platform to support productivity and...

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

New capabilities integrate observability, incident response, service management, and AIautomation...

Rocket Software launches NextGen Academy in Newbury, UK

Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service