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Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
Recent findings reveal a widening gap in the oversight of AI systems within British organisations.
Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital...
Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
Motive introduces advanced AI enhancements to streamline driver qualification processes and...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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