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Upgraded product line simplifies the management of virtual resources and reduces infrastructure...
11:11 Systems partners with Centacare to enhance their disaster recovery infrastructure, aiming to...
New capability aims to improve visibility, monitoring, and control of AI agents in enterprise...
Tricentis' latest report explores the growing challenge of maintaining software quality amidst...
Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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