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AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...
A sector analysis of the results from a major database monitoring survey has revealed how and why...
AI-powered solution reduces repetitive, manual IT and HR support efforts to get work done more...
Return trip to correct same issue on same device will receive one-month credit.
Research shows implementers tied to vendors sell too many licences or wrong software to customers...
LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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