Digitalisation World

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Hosting application layers in the cloud natively

Multi-cloud support, including Amazon S3, Google Cloud, and Microsoft Azure, eliminates file share...

New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives...

Formula E and Google Cloud bring AI to the track

Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...

Network and application performance visibility to drive business innovation

Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service